TripAdvisor Rating
Based on 4616 reviews
See all**Property Location**.With a stay at Harbour Grand Hong Kong, you'll be centrally located in Hong Kong, steps from Victoria Harbour and 12 minutes by foot from Victoria Park. This 4.5-star hotel is 2.2 mi (3.6 km) from Hong Kong Convention and Exhibition Centre and 3.3 mi (5.3 km) from...
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Wonderful stay
I stayed in Harbour grand (HK) for more than a month. It was an enjoyable experience. The hotel is modern and grand. I love the spacious bath tub and the separate shower area in its bathroom. Their management team is efficient and courteous. The Chinese restaurant serves delicious dim sum and other Chinese dishes are of very high standard. Transport is convenient. The hotel is close to MTR station (Fortress Hill station). There is a big supermarket next to the station. You can also find several grocery stores and restaurants around.
Waited 4 hours for check in and 4 hours for room service
This is the poorest hotel that I have ever visited. We booked a staycation package on Valentines Day. The hotel originally allowed check in at 2-3 pm, but there were too many people that we have to waited until 7:30pm. We waited for more than 4 hours just to get our room!!!!!! What’s worse is that, the government policy banned dine-in service until 6pm so that all visitors here in Harbour View chose room service. We just checked in at 7:30pm and ordered the room service at 8:15pm. It is now 12:00am in the midnight and we still haven’t see our meals. WE WAITED FOR A WHOLE DAY AND NIGHT!!!!!!!!!!!!!!!!! The staff just asked us to wait and wait and then no phone answer the call at the end. Can’t imagine a five-star hotel can offer us such a poor service, even worse than hourly hotel ;)
Staycation
Special thanks to club lounge staff Patrick who was extremely friendly and helpful. Views from our rooms on the 39th floor were spectacular. We had a great time at your hotel and would definitely recommend it to our friends and family.
Comfy cozy Staycation for Birthday celebration ♡
Particular to enjoy the stunning harbour view on Skyline Pavilion, breakfast on the rooftop and the delicious on-suite dining. Just 3 minutes walk to the MTR, makes shopping much convenient in Causeway Bay. Thanks Reservations Agent Caroline offered the Sparkling Juice knowing that we don't drink wine for the birthday celebration. Thanks Room Service team and special compliments to Ivan friendly and helpful service on the private dining. Thanks Housekeeping Ms Hung for keeping us a neat and tidy room. Harbour Grand gives us sense of protection from the time stepping in the entrance, every guest is sanitized by the machine to their full body. Mask keeper & sanitizing paper is available in every table in the restaurants. This second stay in their room with Patio is worth the value to stay cozy and warm in the Jacuzzi for some small talk before bed. Day and night accompanied with the quiet 🤫 next door, ocean scenery in the Patio is kind of privileged.
Nice Hotel with nice staff
I stayed 1 night with Harbour Grand in Jan. The quality of food and service was both nice. Also, the staff are helpful and friendly. The view of my room was harbour view and it was relaxing to stay a night there.