Holiday Inn Express Waikiki

Starting at

$ 176

TripAdvisor Review

Based on 517 review

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This hotel lies at the gateway to Waikiki, lying just a short walking distance away from the beach. Guests will find themselves just a short distance away from a selection of shopping opportunities and restaurants. Honolulu Airport is located just 15 km away. This wonderful hotel gives guests an ins...

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Property Info

This hotel lies at the gateway to Waikiki, lying just a short walking distance away from the beach. Guests will find themselves just a short distance away from a selection of shopping opportunities and restaurants. Honolulu Airport is located just 15 km away. This wonderful hotel gives guests an insight into the rich culture and history of Hawaii. The hotel features a beautiful blend of colour and elegance, tempting guests into a veritable lap of luxury. The elegantly-appointed guest rooms provide a haven of peace and serenity, in which to enjoy a relaxing stay. The rooms come well equipped wi...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

GymnasiumNo cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasNo rollaway / extra beds availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedEssential workers only: NOIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryEmployees wear personal protective equipmentIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CFree wireless internetFrequently touched surfaces are disinfectedIt is not possible to guarantee the absence of noise in the roomsArcade / table gamesParking (limited spaces)In-room accessibilitySupport for excursions / ticket purchaseWheelchair accessible bathroomTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake advantage of recreation opportunities such as bicycles to rent or take in the view from a rooftop terrace and a garden. Additional features at this hostel include complimentary wireless Internet Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this hotel include concierge services, barbecue grills, aBusiness centerConciergeConciergeCheck-out hourCheck-out hourConciergeBicycle storageBicycle storageConciergeConciergeDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesConciergeMake use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and tour/ticket assistance. This motel also features barbecue grills and a vending machiPamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this lodge include wireless Internet access (surcharge) and a fireplace in the lobbyDining areaTake advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless Internet access, shopping on site, and a teleTake in the views from a garden and make use of amenities such as complimentary wireless Internet access.Relax on the private beach or enjoy other recreational amenities such as an indoor pool and a spa tub. Additional features at this motel include complimentary wireless Internet access, a picnic area, Enjoy recreational amenities such as a fitness center and bicycles to rent. This aparthotel also features complimentary wireless Internet access, tour/ticket assistance, and a picnic area.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Grill/BBQBusiness centerBusiness centerElevator
Pool and wellness facilities
Outdoor Pool.
several
Elevator
Transport options
Parking
Reception services
Safe boxNewspapersLuggage storage
Business Facilities / Facilities
Business Center

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    130

  • Very Good

    178

  • Good

    118

  • Reasonable

    48

  • Bad

    43

Travelers profile
  • Business

    61

  • Couples

    162

  • Solo travel

    43

  • Family

    142

  • Friends getaway

    27

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Unforgettable

Reviewed 11 november, 2021

We enjoyed our stay. All the staff is so kind and accomodating especially Bea and Adele. I recommend this hotel if you want to go to waikiki and it's very close to everything. Just walking distance to the beach, stores and restaurants. Come and visit!

Quest32674448843

Yuck!

Reviewed 5 november, 2021

We got an upgraded room with a beach view but the window is so dirty it was disgusting.. due to the pandemic the pool closes at 5 o’clock what’s the difference if it closed at 9pm? The breakfast was OK but you asked for extra syrup and said sorry no….they only give you about a tablespoon in your to go plastic container…In my opinion you’re so ecological Froendly - I would suggest using some other type of containers for being a green island…very nice savable and reusable contains thst get trashed..one type of cereal & range of getting three orders of pancakes/French toast so that I would have enough syrup for one order.. parking is $35 a day which is absolutely absurd and we’re paying to use the facility the resort fee I believe it’s 20+ dollars a day but there’s nothing to do… They only give you housekeeping every three days… And we had two bath towels to wash clause two hand towels… And I have long hair so it would’ve been nice to have for three days… The young Polynesian girl did clean one day but the sheets are disgusting and stained…. I will never ever come here again this was supposed to be in Edinburgh and it is about the size of my bathroom at home….. directly across the street there are many other hotels with wonderful scenes balconies and beach views….. there are only three elevators to go to the 30th floor we have to take a different elevator to get to certain floors Mary ignorant and confusing….. Cell I go to the pool and I asked for a beach towel young guy goes just one I said two if that’s OK… He said sure but it’s the same tile I use in my room not watchmaker than a hand towel oh forgot to mention the pillows her horrible hard stuff in the sheets besides being stained or horrid… They feel damn cold and crispy like wax paper… And if you look at the pictures you’ll see the comforter which was between the top sheet and the top of the comforter sheet… It’s actually like a duvet liner doesn’t do anything for him at all

Headbeach65

Small Rooms and awful smells

Reviewed 24 september, 2021

We spent one night at this property and I could not have been more disappointed. When we entered our room it had a musty smell and after a few hours we realized our air conditioner (Window units in all rooms) wasn't working. It was simply blowing air that was room temperature. The humidity was very high and there was no real ventilation in the room. We opened the fridge to chill some bottled water and the smell of old fish filled the entire room within seconds. If housekeeping was paying attention at all they would have put some baking soda in the fridge or replaced it along with notifying maintenance of the air conditioner not working properly. On top of all of that, the room was extremely small. I had read reviews that it was small but in person I couldn't believe just how small it was. The staff was super friendly, the breakfast was adequate and the location was about 1/2 mile off of Waikiki beach. Unfortunately, I would not stay there again.

dlabrake

Military & Pet Friendly with Decent Price

Reviewed 9 september, 2021

My wife and I stayed at this property for 94 days while waiting for our house to be ready. This property is very military and pet friendly. All employees are very hospitable and professional. Many employees such as Claudia, Sal, and Abel (I can’t remember all the names) went above and beyond to ensure that our stay was enjoyable. The only problem with this property is parking. However, this is a common problem in Waikiki area.

Henderson G

Not the best stay at all

Reviewed 5 september, 2021

Yup not the best stay at all. Upon arriving at the hotel there was no separate check in line for elite status members. While checking in I overheard the representative next to me mentioning something about the pool. I asked my representative what was going on regarding the pool and I was told it was closed. We booked this hotel five months prior and received no email or anything informing us ahead of checking in. You would think with it being summer they would be doing anything and everything to get the pool up and running but they weren’t. The representative next to us came over to talk to me in and told me I can cancel my reservation. If there had been another IHG property on the island I would’ve done so. Kinda frustrating there’s only one IHG property on the island. At this point booking another hotel would’ve cost a ridiculous amount of money. We were stuck because they didn’t inform us ahead of time. Her attitude was pretty disgusting especially since she acted like a supervisor and may have been. She informed me that they were upgrading my room. According to my perks for a being a Diamond Elite member this was supposed to happen anyway. She informed me she was waving the fee for a third person in the room. First most hotels a while for people in a two queen room. Secondly IHG allows children to stay for free which I informed her of. We get up to the room and it works size wise exactly the same as when we had stayed in previously at this hotel. I called down and was told that it was bigger than our previous room we stayed in two years ago. I get a call back up to our room informing me that it was indeed the same size that we previously had. They told me they were preparing another room and we could take a look at that one. We went up to the other room and it was a tad bit bigger so my kids wanted to stay in that room. That night in the next few all I heard all night was dripping on our air conditioner making sleep difficult. I realized it was coming from the air conditioner in the room above us. I asked after the second night if somebody could look into it. After hearing nothing for a whole day I once again asked for somebody to look into it. Our room had mold on the ceiling and what looked like fresh stains on the carpet. They had a whole list of amenities unfortunately some of them are standard to most hotels. Some like the shuffleboard and golf we’re only available on the weekend which I was told was because of Covid. Apparently you can’t get Covid on the weekend using these amenities but you can during the week. Multiple times trying to use things like the boogie boards we couldn’t because there was none. The parking situation was ridiculous for someone currently handicapped. They were doing construction I’m in the parking area they were supposed to have been completed at the beginning of August but may not of been. Between housekeeping, the construction items and just an area roped off there was over 15 spots for parking they were being taken up that customers couldn’t use. I had to pay $35 a night to park and had to hope I could find a spot. If you weren’t in the garage by 8 o’clock you weren’t getting a spot. Unfortunately I had a hip surgery that did not go right leaving me with using a cane most of the day and having trouble walking. This parking issue sort of killed our vacation at night because you couldn’t go out anywhere. The breakfast crew was great but the breakfast itself was terrible. There’s restaurants open with seating in Oahu but they wouldn’t let you have the normal hot breakfast to sit and eat. Most of the hot food was items we didn’t eat. One cereal selection a day only. No pancakes even though they have the machines. I am a huge coffee drinker but unfortunately they had no regular cream at all just flavored creams. We totally enjoyed our first time two years ago at this location but it’s gone downhill quickly in two years. Some you could blame possibly but most you can’t. I think the worst part of this hotel was the customer service from the desk crew especially the woman who seemed like the supervisor. Not only did she have an attitude with me but she had a terrible attitude with multiple guess. I stood and watched her have the same exact attitude with multiple people. IHG seems to be blocking my review on their app/website of this property. I posted it weeks ago and it has yet to hit their website or app. It appears I’m not the only person.

Bgladiator99