Country Inn & Suites By Carlson, Hot Springs

Starting at

$ 79

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Lobby
Lobby

TripAdvisor Review

Based on 386 review

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This charming hotel is set in Downtown. Those who dislike animals may enjoy their stay, as this establishment does not allow pets.

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Property Info

This charming hotel is set in Downtown. Those who dislike animals may enjoy their stay, as this establishment does not allow pets.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

several
Elevator
Pool and wellness facilities
Indoor pool.
No cribs / beds for children availableAcrylic protection between customers and employees in the main contact areasContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedEssential workers only: NOIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryEmployees wear personal protective equipmentEmployee temperature is measured frequentlyimposition of interval between guests' stays 24 hoursIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesIt is possible to carry out transactions without cashWheelchair access (there may be some limitations)Coffee / tea in common areasMeal service changed to increase securityThe use of a mask is mandatory in the establishmentReception with wheelchair accessSwimming pool with wheelchair accessIlluminated path to the entranceMountain biking nearbyQuick checkoutUncovered parkingFree breakfastEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTreat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a seasonal outdoor pool and bicycles to rent. This hotel also features complBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this hotel include concierge services, barbecue grills, aTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baRelax on the private beach or enjoy other recreational amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and tour/Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sPamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this Colonial bed & breakfast include complimentary wireless Internet access, concierge sePamper yourself with a visit to the spa, which offers massages and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a casino and a spa tub.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this motel include complimentary wireless Internet access, wTake advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional amenities at this hotel inclRelax on the private beach or enjoy other recreational amenities such as an indoor pool and a spa tub. Additional features at this motel include complimentary wireless Internet access, a picnic area, Enjoy recreational amenities such as a health club and an indoor pool. Additional amenities at this aparthotel include concierge services, wedding services, and a fireplace in the lobby.Business center

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    128

  • Very Good

    102

  • Good

    65

  • Reasonable

    51

  • Bad

    40

Travelers profile
  • Business

    35

  • Couples

    116

  • Solo travel

    6

  • Family

    155

  • Friends getaway

    42

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

DO NOT GO

Reviewed 12 june, 2021

This hotel is really crap. WIFI was down. TV only had lower channels. Assured that it would be fixed. Stayed 2 nights because everything else was booked, nothing fixed. Breakfast was cold only, except the "frozen but thawed" pizza you can bake in the micro, gross, how long was it sitting there, no oj the next day. South entrance was almost adjacent to a bar, no card entry needed there, it's open all night 24/7, bar closes at midnight? Trash all over the lots. Bar employees parking in customer lots. Wife was actually asked if she wanted any oxy from someone off the street.

Steve M

No housekeeper!

Reviewed 30 march, 2021

We booked for a double queen room and stayed for 3 days but no housekeeper came in and cleaned up. The hallways were full of trash bags because nobody cleaned so guests just put the trash in the hallway. Our room reeked of a funky smell. A combination of smoke and old grandmas closet. The curtains had stains on it. We sprayed and we lighted a candle (an extreme move) but nothing happened. The packed breakfast was ridiculous! they don't serve breakfast but yet the pool is open where people breathe and open their mouths when they swim and spit water out as well! MAKES NO SENSE AT ALL! You should have served a hot breakfast served in a styro box than open a pool! The only positive thing is that we were in a room at the end of the hall so it was quiet. You would have to ask for coffee every morning and wash your coffee carafe with bath soap because they don't clean at all. we've stayed at Radisson Hotels before and this was far the worst stay of all. I suggest going to Motel 6 they don't serve breakfast but way cheaper cost per night and updated than this hotel. Parking sucks at night because of the BLUE MONKEY restaurant beside it.

docr499

Guest

Reviewed 28 march, 2021

You can swim in the pool but you cant get a hot breakfast!! Only a bag full of sugary crap . One thing about the bs virus it has allowed hotel to go cheap and lacks on everything as far as customer service and use the excuse of covid !!! Sorry not worth $140 a night . Tried to add a pic of the crap bag of junk but it wont allow it . Found out other hotels are actually feeding you a good hot meal so this is their choice to be cheap !!! Do yourself a favor and stay at the microtel hotel .

P9675PUbrandym

Please beware

Reviewed 19 march, 2021

I want all to know if you decide to stay here at this hotel bad choice can't belive I was kicked out in middle of our trip because staff didn't understand I said I would be staying for three days when I arrived on the 17 yes early morning little did I know I was being charged for the 16th not 17th so now on our last day I get to go find a room and move all out instead of enjoying it with family oh yea and when you see a sign taped to front desk that says no locals allowed to stay don't ask I did was told because of all the problems they had with dope and stealing TV out of rooms and finally when I spoke to the man at night about this I was told well next time you will make yourself clear and then you won't have this problem this place is a joke and don't waste your money was lied to even about the breakfast there isn't one so please beware

143wallacem

not a good experience

Reviewed 31 august, 2020

Reservations made in person for family coming to town for a funeral, when family checked in the reservations were messed up, entering the room, there were slugs crawling up the wall. T,V. did not work for all 3 nights, toilet ran all 3 nights, a.c. did not work properly, all reported.

Trip526690