TripAdvisor Rating
Based on 199 reviews
See all**Property Location**.With a stay at Best Western Plus Northwest Inn & Suites in Houston (US 290), you'll be within a 15-minute drive of Memorial City Mall and CityCentre. This hotel is 11 mi (17.7 km) from Rice University and 11.1 mi (17.8 km) from Downtown Aquarium. Distances are...
More about the hotel
spring break 2020
Front desk was very friendly and helpful. Housekeeping did a great job cleaning our room. Breakfast had a good selection. The only take aways was the intern not work the first night there and we were not able to use the swimming pool. Aside from that our stay was very pleasuable. Definitely would stay there again
Very clean
I stayed at this hotel for one night it is very clean the customer service is very friendly and the breakfast is very good I would recommend this hotel again next time I'm looking for another hotel for leisure I will stop here.
A comforting experience
I travel to Houston frequently and truly enjoy my stays at this location. It is conveniently situated next to a major freeway and nearby eating establishments. The staff is very professional, friendly, and responsive. The rooms are very nice and I always get a good and refreshing nights sleep. I highly recommend this hotel for personal or business travel.
Not the best Best Western
The location is a bit out of the way and accessing it is a bit tricky. The desk clerk wasn’t well informed about Mexican dining options in the area. I was told there weren’t any but then found about 7 within 2 miles. The room was nice, comfortable, & clean. It would have been nice to have had a TV in the sitting area and not just the bedroom area. We had an accessible room and while the bathroom was spacious and equipped with handrails, the jetted tub was impractical and was deep with high sides making it difficult to get in & out. Also, it wasn’t equipped with a handheld shower wand which is unusual for an accessible bathroom. We asked for a room close to an entry to limit the amount of walking required and they did accommodate that perfectly. We were able to park right at the back door and the room was the second one in. The breakfast was barely passable, I’d opt to eat elsewhere. All in all, not bad but I’d probably try another location next time I’m in the area.
Nice place, one of the best looking lobbys I have seen at BW
It has an outside pool-too cold to use. The stay was pleasurable, easy, relaxing. There is a fitness center, but it's rather small. It's not a huge hotel but it worked. There is a central entrance which is nice. Too many other places don't have that, this one didn't really need it...