Based on 94 review
Select the date of your trip
The Comfort Inn and Suites Houston Key-Katy hotel in Katy, TX will get you refreshed and ready to take on the day for business or leisure. We're located west of Houston near Katy Mills shopping mall and Great Southwest Equestrian Center. You can also go into Houston and watch a ballgame at Minute Maid Park. We deliver the amenities you expect including free hot breakfast, free WiFi, free weekday newspaper, an indoor pool, a hot tub, fitness center, guest laundry facility, valet cleaning service and business center with a meeting room, copy and fax. Also, earn rewards including free nights and ...More details
Check-out ends at: 11:00
Pool and wellness facilitiesPoolIndoor pool
Reception servicesConciergeLuggage storage
Good place to stay? Go across the way!!..Hello Hampton Suites.
Reviewed 4 june, 2020
Lets start off by being told I had to move truck from the front area where you unload. Apparently 7 min is long enough when the managers wife wants to park there, so she could park in the shade. We unloaded part of my truck into the room but was not finished when I received a call telling me I needed to move. As we unloaded into the room we found a pair of dirty socks rolled up on the floor. I brought them to the front and received a hearty "I'm sorry, that's funny" On night number 2, I went to sit down in the chair and found a whole hardened chicken nugget stuck to the side, lucky thing I was hungry. Bawahahahaha. Breakfast is not served but I was informed that McDonald's does, no kidding Sherlock! I understand that people are still concerned about the Covid, but I just stayed in another Comfort suites in Beaumont Tx. and it was fantastic, with breakfast. Day four, while sitting in my Nugget Chair a roach ran across my leg and onto the bed. I won't bother you with the staff because they (on person) are almost non existent. The room is cleaned okay but feels dirty, including the tables and desk (sticky). Decor looks like it was purchased at a hotel sale. The size of the room is standard. As for the Internet, well i'm using my hot spot to write this review because internet is terrible and continually cuts out. My stay ends tomorrow and instead of extending my stay another week, I walked over to the Hampton Inn and booked a week there. I know they are friendly, the rooms are clean and I won't be treated like a second, third class citizen. I stay at choice hotels a lot because of work but I will never stay here again. And before you say, this guy is just a pampered little bleep, you should know I stay in some real crappy places on the road but when i'm in Katy Texas, staying at Comfort Suites I expect more.
Reviewed 8 march, 2020
Easy on/off freeway with many shopping areas around motel. Beds extremely comfortable, however room on side of freeway was somewhat noisy. Breakfast was good and staff friendly. Will stay again when in town.
Reviewed 7 december, 2019
Recently had to go to Houston. If anyone is looking for a hotel close to The Ballard House in Katy, this is the place to stay! It was very quiet, accommodating, and very reasonably priced! Can’t forget to mention the continental breakfast (2 flavors of waffles to make, oatmeal packets, toast, bagel, cereal, fresh fruit, etc).
Literally a Poopy Stay
Reviewed 20 may, 2019
After driving for four hours I arrived in the evening tired and exhausted I laid across the bed and went to sleep ..upon awakening I filled the jacuzzi tub to relax totally naked totally alone and once I exited the tub I went to turn the bed down to go to sleep ..upon pulling the comforter up on my face I noticed poop stains and dried poop on the white duvet comforter ! I went to the front desk and asked the clerk to come to my room and look She did not ..she did however give me clean linens and I changed my own bed ....the dirty poopy ones I threw in the hallway where they stayed till house keeping cane in the next day . Upon contacting corporate in the Philippines ( seriously ) They had no resolution to the situation at all !!!!!! And the hotel said the manager comes and goes and I left messages for someone to call me back and no one did !!! So this is where I take the complaint now Online !!!!!!!!!
Good nights stay
Reviewed 25 march, 2019
A welcome stop overnight after arriving at Houston airport. The lady on reception was extremely friendly, helpful and welcoming. Sadly I didn't get her name. A wonderful night sleep before we set off to our family in San Antonio. Good breakfast and it was all at a great price. If we stop here again I shall take my swimming costume!