TripAdvisor Rating
Based on 35 reviews
See all**Property Location**.With a stay at JW Marriott Houston by the Galleria in Houston (The Galleria), you'll be within a 5-minute drive of Greenway Plaza and Memorial Park. This 4.5-star hotel is 5.1 mi (8.3 km) from Rice University and 7 mi (11.2 km) from Houston Natural Science Museum....
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great service
Very happy with the service that I’m provided from Cecilia each time I am at the JW. Cecilia has always provided me with most exceptional service. Will always come back to see her! During these trying times, it always nice to see her friendly face.
Perfect Getaway for our Anniversary
This recently renovated 4.5 star hotel was just what we were looking for when my wife and I decided to get away for a quick anniversary trip. This JW Marriott property did not disappoint. Both the public spaces and our room were very clean and well appointed. We were upgraded to a great suite overlooking the City upon checkin and were then unexpectedly greeted with bottle of champagne. We had drinks and breakfast at Stray Horse and both were exactly as can be expected from JW. Location was right across the street from the Galleria mall and numerous delicious restaurant choices if you choose to dine away from the hotel. Only negative comment that I could possibly come up with was the price for parking, but the UG garage was very convenient and safe. We will definitely be returning in the not too distant future.
Regular visitor
I have been a regular at this hotel for years. Staying dozens of times. Wonderful staff highlighted by Cecilia at the Stray Horse. Recently remodeled and in tip top shape. Great location as well in the heart of Galleria area. Walking distance to many great restaurants.
Home away from home
When sent to Houston for work or just for fun with friends, JW Galleria is and has been my go-to hotel. The staff are always friendly & do whatever asked to accommodate. Since remodeling their lobby 2019 the cocktails and food menu got a facelift as well. Offering up tasty cocktails and Texas bites, Cecilia in the Stray Horse lobby restaurant bar is the best. She makes everyone feel welcome & goes out of her way to make patrons happy. It’s a great location with access to several fantastic restaurants, and shopping. I look forward to future stays.
Wedding Weekend Visit
We had 15+ rooms booked for my daughters wedding. To a person everyone was very pleased with the hotel, and especially the way we were treated. Veronica was outstanding in the months leading up to the stay. Always there to answer questions and make sure everything was taken care of. I would definitely recommend this hotel for large groups or for individuals looking for a great location in Houston.