JW Marriott Houston Downtown

Starting at

$ 213

TripAdvisor Review

Based on 1267 review

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Hotel was built in 2014. There are a total of 328 rooms on the premises. The property consists of 172 single rooms, 94 double rooms, 56 suites, 4 apartments and 12 disability-friendly rooms. This popular hotel is ideal for both business travelers and holidaymakers. There is air-conditioning in publi...

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Property Info

Hotel was built in 2014. There are a total of 328 rooms on the premises. The property consists of 172 single rooms, 94 double rooms, 56 suites, 4 apartments and 12 disability-friendly rooms. This popular hotel is ideal for both business travelers and holidaymakers. There is air-conditioning in public areas. Guests can enjoy the convenience of 24-hour reception. Guests may keep valuable items secure in the Hotel safe. Guests can avail themselves of the key collection service. The Hotel has mobile phone coverage. The Hotel offers room service. There is a laundry service. The Hotel is wheelchair-...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    949

  • Very Good

    203

  • Good

    62

  • Reasonable

    26

  • Bad

    27

Travelers profile
  • Business

    542

  • Couples

    302

  • Solo travel

    63

  • Family

    221

  • Friends getaway

    85

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Great hotel and staff!

Reviewed 26 october, 2021

Incredible hotel. Loved the amenities, views, rooms are so nice and well cleaned. The staff were way beyond attentive and kind. Special thanks to Damien for making sure I had a great stay and checking back on me!! Thank you for being awesome and so customer centered!!

W9666UOnataliab

Outstanding Stay

Reviewed 15 october, 2021

We love this hotel but this stay was above and beyond. The hotel and facilities are first class and spotlessly clean. Great to see the Executive Lounge getting back to normal. However people make a place and from the valet through, front desk, to bar everyone excelled with tremendous degrees of pleasantry. Just to say a big thank you till we return again and we will.

johnoW5598YU

Excellent Stay and Service

Reviewed 19 september, 2021

Always a pleasure to stay at the JW Marriott Downtown Houston! The rooms and atmosphere of the hotel are the best in the area, and the location is ideal, as it is in such close proximity to several attractions in the downtown area. The service at the 806 Lounge, in particular, is unmatched, especially with Tarsha at the bar. She is the epitome of professionalism and always makes us feel like a part of the Marriott family! We particularly enjoy our stay whenever we have the pleasure of seeing and talking to her.

V5559EVbretth

Welcoming & Great Service

Reviewed 5 september, 2021

My husband and I recently stayed at the JW Marriott Houston Downtown. Our daughter accepted her first job out of college and was relocating from Michigan to Houston. We were there to move her into her new apartment. The team at the JW was so welcoming to us and delivered such an exceptional customer service experience. An example of this was when we were eating in the hotel restaurant and asked our server Tarsha Stephen about the city. She started the conversation by saying to our daughter "Welcome home!" and then proceed to tell her about the great city of Houston. She was so positive and upbeat...it made such an impression on us and our daughter. Plus, she had great menu recommendations and the food was delicious! The next evening we went to the restaurant again and she followed up asking how it all went with the move in - she genuinely cared. The entire team at this hotel is committed to great service and I would highly recommend!

RMWierda

Wonderful staycation

Reviewed 23 august, 2021

My wife and I decided to have a staycation and had a wonderful stay at this hotel on Main Street in downtown. All the amenities were excellent and staff was very responsive. I would recommend this hotel to any visiting Houston for the first time or just to get away.

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