Based on 261 review
Select the date of your trip
The hotel is located just a 15-minute walk from the Galleria shopping centre and there is a great selection of restaurants within walking distance. The Theater District and Minute Maid Park are also nearby. The great location and friendly staff make this hotel the perfect place to stay. This city hotel consists of a total of 146 rooms. Guests are welcomed in a lobby with 24-hour reception and check-out service. Facilities include air conditioning, a hotel safe, breakfast room, Internet access, a laundry service and a car park (for a fee). Guests also receive complimentary newspapers. The overs...More details
Check-out ends at: 11:00
Wellness facilitiesCon una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. S.
severalFree self parking
Tatty and popular with hookers
Reviewed 3 october, 2021
I spent a week here as part of a work transfer. The hotel looks like a worn-out Holiday Inn that has had a Marriott interior shoe-horned into it. Despite the Marriott make-over, it is not in great shape. My smoke detector was hanging from the ceiling by its wires, the carpet at the entrance was pulling up and had been tacked down with rubber stripping and woodscrews (but was still pulling out and was a tripping hazard), the oven had been sprayed with oven cleaner and then not actually wiped out, and filthy pots were stowed in it (hiding in shame?). The wifi was completely weak such that I could do little more than send email over it, and it was unsecured in any case, so anyone patched into the network could see what I was doing. And to top it off, the gates controlling access into the parking lot would open for anyone who drove up, and the parking lot is popular with street hookers who service their customers in their cars, and then throw the used condoms out onto the parking area. They also seemed to have good confabs at 3AM, and that woke me up... And that doesn't even consider some of the paying Marriott customers who looked suspiciously like social housing users. Let's see what else... the exercise room is pitiful... they supplied me with an iron, but no ironing board... On the plus side the staff were generally helpful, and the bedding and linens seemed okay. In conclusion, don't stay here.
Very old and dirty residence inn near galleria
Reviewed 10 july, 2021
The rooms are outdated and several things not working. The air conditioned was out, we had small roaches in kitchen and tub would not drain. They tried to move us to different rooms but they all had issues. This hotel needs a renovation.
Poor service & cleanliness using COVID as pretext
Reviewed 6 july, 2021
We use to go to good hotel chains, to be sure we will have a good experience. Sometimes we have to pay a little more, but we often think it worth it. This was not the case. When we arrived, in the reception they didn't warn us that they don't have a full housekeeping service. So, when we asked them to do my daughter's bed (the suite has a sofa-bed) they told us they didn't have the housekeeping service that late (were 7 pm). The next day, we went shopping all day and when we arrived to the hotel, we had the horrible surprise that the room was not done. It was as dirty as we left it. We called and they said they cannot do anything about it. We asked to send the housekeeping the next day at least, but they said they couldn't promise anything. The breakfast was not good... as the attitude from the personal. It was a bad experience to go there, even though the location is good.
Reviewed 30 may, 2021
Do not stay here, I repeat, do not stay here. COVID is no excuse for lack of hygiene. The room is dirty, the carpets smell, the place looks like an old motel. The staff- if you are able to find anyone- is demotivated- I got my keys not programmed right twice and there was not even an apology. And the room is far away! This is not a Residence Inn!! I wish I read some of the reviews before booking- is not even cheap!
Reviewed 12 april, 2021
Half a block from the Galleria with easy In and Out parking. Older property with many rooms opening to the outside, but there are some rooms that are nicer that are indoors. I was upgraded, so that made it a better room. Good breakfast and was able to eat in the dining area, despite the pandemic. Very reasonable price, probably due to it being an older RI, but very worth it, principally due to the location. No problems, just not fancy.