Based on 733 review
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The Best Western Surf City is an ideal choice for long or short stays. We are conveniently situated minutes away from beaches, Disneyland®, Knotts Berry Farm® and all Southland attractions. We offer tastefully furnished rooms, some with private hot tub® and all guest rooms are non-smoking. Come stay with us and enjoy excellent personal service!.
Check-out ends at: 11:00
Pool and wellness facilitiesPoolOutdoor Pool.
Business Facilities / FacilitiesBusiness Center
Great value for Huntington Beach
Reviewed 2 december, 2021
I stayed here for one night in October of 2021. It was the best value I could find in the area. It's not far from the beach and is clean, comfortable, and well decorated. The staff is friendly. I would definitely stay here again.
Reviewed 10 november, 2021
FuneralThis BW was chosen because of its central location to a nearby family event. The check-in process was quick, and I was easily signed up with the BW Rewards Membership. The rate for my stay was reasonable. The room was clean, with everything working properly. The spa wasn’t working, but the morning staff informed me of this, prior to my stay. The take out breakfast was good, consisting of scrambled egg, sausage, fruit and toast. The morning coffee was out early, and it was good. The staff was friendly and hospitable. Both of us enjoyed our stay!
Run down hotel, Stay somewhere else
Reviewed 28 september, 2021
We have stayed at this property before over the past six years, it was always a good experience. This time was not. We will not be staying at this property ever again. The property appears that if something breaks, it is left without intent to repair or replace. Our room had only bath towels and wash cloths in it, when we asked the maid for a hand towel, we were told they do not offer hand towels and were handed six wash cloths and more bath towels. The bathroom tile was chipped and cracked, the boarder around the mirror in the bathroom had a six inch wear spot on it. The curtain guard on the air conditioner was missing and replaced with a flat piece of metal with a few screws in it. The hot tub was out of order, with faded caution tape around it and water in the bottom that looked like a mosquito breeding ground. The pool chairs were sun bleached and dirty, they also had spider webs on them. The first floor ice machine was boarded up with a hand sanitizer screwed to it. If you ask for a late check out, you are told it is BEST WESTEN POLICY you can only stay ten minutes after checkout. Stay somewhere else. This hotel has turned into a dump!
Clean Room - Great Customer Service
Reviewed 5 september, 2021
So easy to check in! Great room rate! Super convenient location!! Clean interior & exterior - you could tell they take great pride in the cleanliness & & upkeep of their property! Very comfortable room. Great customer service!! Next time I’m in the area & need a hotel, this will be where I’ll stay!
Reviewed 30 august, 2021
In-room carpet was damp and dirty. Sidewalks and parking spaces fronting the rooms were covered in cigarette butts. Thus, the reason for my "Average" rating. These issues reported to Management via survey.