White Hart, Exeter by Marston's Inns
More details
1
Quarto duplo
Max. 2 adults and 1 child
1
Quarto solteiro
Max. 1 adult
1
Quarto casal
Max. 2 adults and 1 child
Property Info
Check-out ends at: 11:00
66 South Street - Exeter, England - UK - EX1 1EE
Property Amenities
Check-out ends at: 11:00
Guest rating
TripAdvisor
Travelers rating
Excellent
453
Very Good
518
Good
160
Reasonable
68
Bad
64
Travelers profile
Business
168
Couples
591
Solo travel
96
Family
155
Friends getaway
146
Scores Summary
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Terrified but pleasantly surprised
Reviewed 20 january, 2023
On arrival we read the trip advisor reviews. I immediately ripped the bed clothes back to inspect for bed bugs and became terrified the night porter might storm the room on crack and threaten us. Place needs a good refurb but very reasonable for the price. No bed bugs or staff on drugs..
76abigailg
Hoping that White Hart Management will acknowledge my communication.
Reviewed 4 january, 2023
My wife and I attended the Special Christmas Day Lunch at 12.30. I have emailed Marston's Guest Feedback and received a reply which I am not happy with and I've twice emailed the Manager at Exeter. I'm hoping to receive a reply from them in due course, as well as the Area Manager.
Kevin B
Lack of organisation
Reviewed 4 january, 2023
The whole group waited about half an hour to get their starter and took longer for the main to arrive. The vegetarian wellington was tasty but was rather odd to receive a bowl of carrots, sprouts and cabbage with no serving spoons, so people were using their own cutlery to get the vegetables which isn't very hygienic before or even after covid happened. Would have been better just to have the vegetables on each person's plate in the first place. The dinner was lukewarm by the time vegetables arrived and needed gravy for the vegetables too. There was a gravy boat passed round but would have been helpful if the waiter had pointed out that the gravy was vegetarian because not all gravies are vegetarian. The waitress looked fed up as she arrived with a plate of Christmas dinner asking who ordered it and ended up getting the host of the Christmas dinner group to sort out everyone's dinners which I think should be the waiters job not the customers'. The desert took even longer to arrive. I had a chocolate salted brownie and the salted caramel boozy ice cream was nice but it would have been nicer if the brownie was gooey and heated up instead of a cold brownie you could just pick up with your hand. Would have been better also to have had a drink with the pre- paid Christmas dinner instead of going up to the bar to order drinks separately. Nice pub but is let down by the staff and lack of organisation from the little things like remembering serving spoons and spoons for dessert and some people were eating Christmas pudding with forks instead! There wasn't a member of staff to ask straight away to ask for spoons either. This place needs friendly and efficient service from the staff to have a much more fun and uplifting Christmas dinner experience. I won't be back.
Gl1tterbunny
Not the best
Reviewed 29 december, 2022
Errr, where do I start....the hotel is ok buy very dated. As for the pub.....well....the food is well below average we hardly ate anything but wasn't even asked why....probably a good job. The beer is flat, and the staff more interested in their phones than serving
Mf1875bluenose
Discussing horrible night staff barged in room whilst asleep he seemed high on drugs and started shouting with threats
Reviewed 27 december, 2022
Bed uncomfortable feces on toilet floor had to get cleaner to sort it out man on night staff barged on our room whilst sleeping seemed high to be on drugs and was swearing made us jump out of our skin my kids where scared, on top of that he made horrible remarks about my disabled son end of day bad stay will not recommend if you've gove children
Guy C