Candlewood Suites Indianapolis Northwest

Starting at

$ 96

TripAdvisor Review

Based on 143 review

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This lovely hotel is located in Northwest. The total number of 104 is 104. null may take advantage of the Wi-Fi connection on public areas. null will appreciate the 24-hour reception. This null understands that accessibility is important to all guests. For this reason, it features wheelchair accessi...

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Property Info

This lovely hotel is located in Northwest. The total number of 104 is 104. null may take advantage of the Wi-Fi connection on public areas. null will appreciate the 24-hour reception. This null understands that accessibility is important to all guests. For this reason, it features wheelchair accessible 104 and is fully adapted for easy access. The car park may be useful to those arriving by car. This null has a minimum impact on the environment, thanks to its sustainable practices. The property's business facilities are suitable for any type of corporate event, seminar, meeting or conference. ...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

several
Elevator
Acrylic protection between customers and employees in the main contact areasContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequentlyMasks available to guestsimposition of interval between guests' stays 24 hoursSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsFree wireless internetGloves available to guestsFrequently touched surfaces are disinfectedDry cleaning / laundry servicesIt is possible to carry out transactions without cashWheelchair access (there may be some limitations)The use of a mask is mandatory in the establishmentSmoking areasReception with wheelchair accessIn-room accessibilityContactless check-in availableShower room adapted for wheelchairsWheelchair accessible bathroomTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hostal include complimentary wireless Internet access, tCon bicicletas de alquiler y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. EncoPamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (suPamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including a spa tub, an outdoor tennis court, and a sauna. AddTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake advantage of recreation opportunities such as a sauna or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless Internet access and concierPamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (suTVTake time to pamper yourself with a visit to the full-service spa.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake time to pamper yourself with a visit to the full-service spa.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless Internet access, Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and barbecue grills.Enjoy recreational amenities such as a health club and an indoor pool. Additional amenities at this aparthotel include concierge services, wedding services, and a fireplace in the lobby.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    88

  • Very Good

    33

  • Good

    9

  • Reasonable

    5

  • Bad

    8

Travelers profile
  • Business

    65

  • Couples

    21

  • Solo travel

    16

  • Family

    23

  • Friends getaway

    7

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

An Average Motel

Reviewed 25 september, 2021

It is very basic hotel. We had a wedding group booking. Rooms have typical smell. Though this place should be Non-Smoking, I am afraid, some people may be smoking. Bathroom door did not close in my room # 410. Mattresses are just ok. Staff not much interested in their work.

Bharataruna P

Bad experience

Reviewed 30 june, 2021

Our family planned a three-night stay at this hotel while in town for a soccer tournament. When we checked in, we were greeted with a room that reeked of smoke. We went back down to the front desk to ask if we could change rooms due to the strong smell of smoke (and a child with asthma) but they said no other rooms were available. I asked if it would be possible for us to get a full refund since we would be unable to stay in the room, and would have to find another hotel. After speaking to her manager on the phone, the front desk employee confirmed that we would receive a full refund. Unfortunately, though our credit charge for the full three night's stay went through, no refund was applied. I called the hotel, and was told I would receive a return phone call regarding the situation, but have not received a call. I emailed, but have not received a response. At this time, I cannot recommend this hotel.

J6154TPamandak

Never again

Reviewed 30 may, 2021

The front desk staff was rude. The rooms were filthy. The hotel smelled awful. The TV was small, half the channels didn’t work and the color was distorted. I am Not sure how in a Covid world that they can possibly have the refillable shampoo/conditioner in the showers. Individual shampoo/conditioner should be the standard.

krgrant13

This place went downhill

Reviewed 1 august, 2020

I've stayed here in the past and always liked the quiet corporate neighborhood, but where to start about this visit... In a week's time I saw front desk staff wear a mask once after the manager came out in one and told a guest they should be wearing one (but not the staff also standing there in no mask as usual). The employee then slipped one on (and probably back off as soon as the manager was gone). The carpet in my room was literally sticky. I sprayed some of the stains with my disinfectant spray and they came right up, so why have them in this condition? I did get the manager to clean the carpets by just happening to catch him on a day he'd rented a carpet cleaner for the lobby, but that was a really lucky break and without it I'd have had filthy floors all week. Every chair was also heavily stained. On my first night I had to be witness to a loud drama that included parking lot screaming then an unmasked woman smoking in the stairway and making it necessary to squeeze by her with my luggage without social distancing. A week after that I listened to a dog howl for several hours while the front desk told me it was "ok because the owners are in the room" (how does that change anything) then the next day literally nobody could admit a dog had been howling. The staff (the same staff that had no idea a woman was screaming at the top of her lungs a week before until being told) never once heard the dog over 5+ hours. All requests to go and listen for themselves were answered with "it's ok there are people in the room with the dog". I didn't realize noise that disturbs other guests only counts if people aren't in the room, just a weird take. Also because the staff refused to believe this nonstop din was going on it had been left up to me to figure out what room it was coming from (the front desk clerk later denied asking me to do this). I expressed how I wasn't comfortable creeping around to listen at doors since that should be their job but was told to let them know when I figured out what room it was coming from, so how else to do that. After I'd had to do this the woman who owned the dog came pounding on my door threatening me. I called the front desk to tell them this and in the background the same woman had made her way back to the front and was yelling "Is that her on the phone? I'm going to do" (such and such to me). So in short I was put in the awkward position of having to document excessive noise (which I had already patiently put up with for a few hours before even saying anything) and then because I was put in that position I was threatened by the other guest. In the end the front desk clerk (who seemed to be chummy with the dog howling guest) didn't even mention to her manager that the other guest had threatened me, and the clerk suddenly said "I can't understand you over the phone you need to come down to the front". This was a woman who'd had no issue understanding me over multiple calls, so I had the impression she was also being aggressive, and with no manager on property all evening I felt unsafe with both guests and staff. Oh and for 3 days straight I'd asked the front desk for a flat sheet and was given a shiny polyester duvet cover every time. I finally gave up and spent the whole visit sleeping directly under my quilt. No pull out bed linens, no laundry basket (until I asked), half the silverware the room is supposed to have, etc. The property is just so poorly maintained now, or at least the room I was in. Not sure if that's due to the declining quality of guests or vice versa, but until it makes a turn around it seems I'll be looking for a new place to stay when I'm in Indy. Really disappointing.

999Traveltine

Good Value

Reviewed 2 july, 2020

We spent 4 nights at the Candlewood Suites Indianapolis Northwest. We like that all rooms have a kitchenette and that there's a (free!) laundry room on-site. Since housekeeping is only once per week you may need to request clean towels or other supplies from the front desk.

cmdevlin64