Based on 169 review
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Stay Smart at the Holiday Inn Express Hotel & Suites Birmingham East-Irondale, where you’ll find comfort and luxury meeting side by side. The pet friendly Holiday Inn Express is located I-20 at exit 133 by I-459 & 59\\. Our hotel is here to provide you with a refreshing atmosphere! We offer a free Express Start breakfast featuring hot items. Don't forget to try our delicious cinnamon rolls! Our well-appointed guest rooms feature our new Stay Smart bedding with triple sheeting as well a microwave and mini-fridge. Our beautiful Suites feature a pullout sleeper sofa and ample space to move around...More details
Check-out ends at: 11:00
Reception servicesLuggage storage
A Room Nightmares are Made From
Reviewed 29 september, 2021
It was supposed to be a restful night before flying out early the next morning, but from the time we entered the dimly lit room that was stuffy and never cooled down I knew that night was going to be bad. We tried to call management about the problems which also included a remote that did not work but couldn’t do so because the ROOM HAD NO PHONE. After the management came up he let us know there were no more rooms and he was not able to help us. He at least tried, but he advised us to complain the next day. By this time it was late. We did complain after we flew out to our destination, but the general manager was very defensive even though a report had been written up by the night manager. He ended hanging up on my husband. Even after complaining to the company, we never were reimbursed or even apologized to. So you can bet I’m giving this motel a Poor review.
Reviewed 3 september, 2021
Reservations were made in advance for adjoining rooms or at least across the hall since we are multigenerational family with small children...after arrival, desk says can't do it. There were barking dogs in rooms. Pet friendly facility but front desk said they were supposed to be on 1st floor. People (some with 2 dogs) outside. Rooms smell bad.
Not For Us
Reviewed 27 june, 2021
Holiday Inn Express has been our choice for many years, but this location does not measure up to our past experiences. It was dirty and very dated. It needs a lot of TLC. We will not choose this location in the future.
Dirty and bag breakfast
Reviewed 17 may, 2021
I was not impressed. I usually do not leave a bad review. I typically do not leave a review unless they are good reviews but the floor in our bathroom was filthy. We wiped up the water from our shower and the towel was dirty after. Wiped up 2nd time and still dirty. WAS GROSS! Then went down for the "hot breakfast" and their was a staffing issue so they gave out bagged breakfast: danish, yogurt, banana, and granola bar. They did the what they could do I understand that, but maybe could have offered a discount? Or something? Will not stay again and unfortunately this might keep me from staying at another Express.
Dated and kinda smelly
Reviewed 26 december, 2020
Very dated. Kinda smelly and stinky and in poor repair. Excessively high pet fees.....I can pay for a room in a comparable hotel for the same price as just your pet fee. Will not return. Poor example of the brand.