Based on 395 review
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This wonderful hotel boasts an idyllic setting on the picturesque Isla Mujeres. Guests will find themselves just a short distance away from delightful shopping opportunities and intriguing attractions. Guests can enjoy a number of recreational activities nearby, including snorkelling and diving. The hotel provides the ideal setting for those who are eager to explore the splendour of Mexico. This delightful hotel enjoys a traditional, Mexican style, greeting guests with the hospitality for which the area is renowned. The guest rooms are superbly appointed, featuring vibrant tones reflecting the...More details
Check-out ends at: 11:00
Reception servicesSafe box
Great ocean front budget hotel
Reviewed 4 december, 2021
We love Villa Kiin. This was our 8th time visiting, and it never disappoints. Small resort with all rooms facing the ocean. Nice new pool and steps from a nice lagoon. A 5 minute walk to el Centro and around the corner from North Garden restaurant and the Mercado
Reviewed 19 november, 2021
We stayed at this hotel for two nights in a small honeymoon bungalow. Check is was easy and quick. Our room was clean and comfortable, but we never had hot water in the bathroom. The bed was very comfortable and the small fridge worked well. The TV remote never worked but it was only two nights, did not really miss the TV. The location was great, right on the bay and close to restaurants and Playa Norte.
No customer service or people skills
Reviewed 20 september, 2021
We initially booked our stay for July 2020 but due to COVID 19 travel cancellations we were unable to take this planned vacation. I contacted the hotel several times to discuss options on refund or credit for the 1st day on 2 rooms. They would not give ant type of refund or credit. In August 2021 me and my Fiancé we for a 3 day stay at the hotel because we were drawn by the pictures and location. There were a few bad incidents that sealed our decision to never stay there again. We both fell on wet slippery floors in the room because they would mop versus just sweeping which would leave the floor wet the whole day due to the high humidity. We have already told both the front desk and cleaning person and they did not follow our request of not mopping room. My fiancé ended up with a big horrible bruise for the remainder of our 8 day vacation. The final straw was on the morning of our check out while we were out eating breakfast they entered the room and cleaned while all of our personal items were unsecured and on the bed. I do not know of any hotel who cleans the room the morning of check out.
Lovely Hotel in an Amazing Location!
Reviewed 12 august, 2021
We spent 9 nights in this lovely hotel and loved everything about it! The location is amazing! The hotel and grounds are clean and comfortable. The rooms are a bit outdated but they are clean and functionable. Our air conditioner worked perfectly. The pool is very nice and cleaned everyday. Having to walk through the lobby to get to the beach is a minor inconvenience but the locked gates keep non-guests from using the pool and accessing the hotel grounds. I really enjoyed sitting out on the patio. The pool and the lagoon are literally steps away. Snorkeling in the lagoon is decent but it would be perfect for beginners or children. Overall, we had a fantastic time and would definitely stay here again!
Great location, no seaweed!
Reviewed 13 july, 2021
Stayed 1 night here to get away from Cancun. It’s pretty rustic but charming. For the price you pay, it is worth it! Is it a 5 star resort? No, and i think that’s why i liked it 💜 Would stay here again!