Based on 511 review
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Strategically located Oceanside of Tavernier Creek Bridge, with direct access to the Atlantic Ocean or Florida Bay, this Hotel is at the heart of everything. It offers casual and fine-dining restaurants, shopping, movies, dive shops, and theme parks all within minutes of the Inn. Tavernier Creek Marina the largest indoor storage Marina in the Keys is just across the street, with all your fishing and boating needs: Gas, bait & tackle, sundries, boat rentals, jet ski rentals, and marine mechanics, detailing, and a plastics fabricator right on the premises. Most rooms have direct access through a...More details
Check-out ends at: 11:00
Food & Beveragerestaurant
Pool and wellness facilitiesOutdoor Pool
October 27 visit to Creekside Inn, Room 129
Reviewed 22 november, 2021
Around 1:00 am October 28, 2021 my wife awakened me to let me know she heard noises in the bathroom. I got up barefooted and stepped in liquid as I approached. When I looked in I saw that raw sewage had erupted from the shower drain like a volcano. We were on the bottom floor so evidently more sewage came through every time someone above us flushed. The smell was overwhelming. We tried twice to call the front desk to switch rooms but no one answered. We packed our things and drove up the road to Key Largo and checked into the Holiday Inn around 1:45 am. The next day I called to see if we could get our money back. The manager (Stephan) stated that we may or may not get a refund since we should have changed rooms instead of leaving the hotel. I explained that no one was available to make that happen. We did finally get our money back. This is very sad since the hotel is in a cool location and we have stayed there before and had good experiences.
Reviewed 7 november, 2021
We stayed just one night, until we could get in to our regular destination… The Islander! It was nice, clean, and the canal view room was a pleasure to sit outside, and drink coffee in the morning. Not fancy… but homey, and pleasant!! Thomas at the front desk was really, really nice…. And Stephan, the manager visited with us when we checked out. This resort was recently purchased by The Islander…. So great improvements are coming! Nice! And the staff really seems to care. Economical accommodations. Pleasant experience!
Did you know they have a NO CANCELATION POLICY?
Reviewed 21 october, 2021
I booked a room on September 17th for October 27th. Had to do it on line because they will not do it over the phone. (weird). On September 20th, I had a work schedule change. More than a month prior to our dates. I called 5 times to try and cancel. Finally someone answered the phone and said I could not cancel. That was their policy. Sad they have to stoop to such low levels.
Change for bad
Reviewed 15 october, 2021
We visited this Hotel for the ladt 7 years. Always excelkent in all fields. Now they change Management ....oh my God....never again I will back there. Starting with a bad actitude from Front Desk morning Girl...She does not understand nothing. She cant issued a check out receip for me, she cant print it, promessed me send by email and after 1 week still waiting for it. I call and email them several times and never answered or return emails. When arrived room has not air condition and Maintenance person was out for the day...room does not clean until you check out. Not give us ckean towels or toilet paper and toiletes...Lobby close at 9. Pm and we had to go CVS store ariund 1 mile away from hotel. No Manager on dury and they dont answered phone . Ice machine broken..... never again. I was there in June and was a very pleasure place ..no anymore. Also reduce Lobby area and only 2 persons can be at same time. POOR HOTEL IN THE KEYS.
Reviewed 27 september, 2021
Have stayed at this location before and it was fine. This time however we were met with sheets that were not clean. Blood stains. It took almost and hour and half to have someone come and change them.....and it was a maintenance person, who seemed a little under the influence. We were supposed to get a partial refund and that has not occurred .....that has been over 2 weeks. So we will be staying at other properties the next time we will be in the area, which we are in the keys once a month.