Luxor Hotel - Parc Des Expositions De Paris - Porte De Versailles
Check-out ends at: 11:00
24 Rue Ernest Renan, 92130 Issy-les-Moulineaux, France - Issy-les-Moulineaux, Île-de-France - France - 92130
Check-out ends at: 11:00
Bed bugs caught here really ruined our holiday
Reviewed 20 february, 2019
We had three rooms as a family. All non smoking, but one smelled of smoke! One of the rooms when we woke up we were covered in over 60 bites from bed bugs. As we left at 0830AM they had not come out, but buy the evening, we were both covered in bites, which were very sore. Fortunately the kids were not affected in their room. We contacted the hotel and through booking.com, and they would not respond. I would never stay here again an would urge caution for anyone who does.
Tiny, did the job
Reviewed 9 july, 2018
Hotel ended up better than I expected. Fairly basic, but did the job. Close to expo and I generally liked the neighborhood. Good grocery store very close, many restaurants. Apparently I was the first guest to ride the new elevator, but it was broken within 2 days, so I ended up hauling suitcase up and down 5 flights of stairs. Staff was nice and friendly. Room was in decent shape, tiny, very minimal storage, but had a safe, which was a nice surprise. Ensuite bathroom worked, but was very cramped. No air-conditioning. I found that while street noise settled down enough to sleep, noise from neighbours - TV, talking, crying babies - carried a little too well.
A good basic hotel, with good travel connections
Reviewed 7 june, 2018
This is a good basic hotel. The lobby and staircases look untidy, but my room (54 - small single) had been refurbished - it was clean and new, with a comfortable bed and ensuite shower and toilet. These were not spacious, but not as cramped as many budget hotels. The Rue Ernest Renan is quite busy, and I needed to keep the windows closed while sleeping because of noise (even on the 5th floor). Also, there is some vibration from the metro running under the street. There is no air conditioning. The hotel has a lift, but it was not working when I stayed - check if you find several flights of stairs difficult. The hotel has good connections to both Paris and Versailles: Paris: Metro M12 Corentin Celton is five minutes walk away Versailles: Tram T2 is less than five minutes walk away, and takes you to either Issy Val de Seine (for RER C) or Musee De Sevres (for bus 171 - useful late at night) Alternatively, it is a 20 minute walk to either Issy Val de Seine (RER C) or Vanves Malakoff (RER B). I did not try the breakfast (8 euros), preferring instead a hot one from MacDonalds opposite Corentin Celton metro (5 Euros). There are several supermarkets close by, and a large number of small restaurants and takeaways (mainly catering for locals, and priced accordingly). When I return to Paris and Versailles, the Luxor Hotel would be on my short list for basic accommodation, but it is not a "must stay" hotel.
Pyramid Queen Suite was disappointing
Reviewed 3 october, 2017
Stayed at the Luxor for 5 nights in a Pyramid Queen Suite on 22nd floor with 3 friends. Room was nothing like the pictures on the website, clearly one waiting to be modernised and looked very dated/tired. The furniture was damaged and marked but it was spacious enough, but the AC was very old and very noisy (but it did the job and kept the room cool). The bathroom was massive and very clean/looked fantastic so no issues there. Room carpet was so dirty it made my white socks black. It'd have been nice to be able to open the windows, as the room smelt a bit stale and we could never get rid of the smell. Beds were super comfy!
Cleo Room is not what they say it is and defiantly not newly renovated
Reviewed 27 september, 2017
I just traveled to Las Vegas and Stayed at Luxor Hotel from 1 Sept 2017 through 5 Sept. 2017. When I and my Fiancee arrived there to get our room things went smooth. When reached our room it was like 90 in it so first thing was to lower the thermometer to get the AC to kick on. We put our stuff in the room and left letting the AC cool the room down so we thought. From the time we received the room at 1 pm it was like 115 outside so we drove to other casinos to waist time. We showed back up to the room at around 10 pm to get some sleep before starting the next day. Walked into the room and it was like we walked in the first time I called guest services and they said we will have a tech come up in the morning and find out what is going on. I said ok we can't stay here so we will just kick back in the Casino where the AC was working great. Around 9 am the Tech showed up and said yes the thermometer had a problem and took apart the AC and found a line problem also. He told me to give it a few hours and should cool down the room so again left for the day. Later that night around 6 pm we were super tired as we had no sleep so we went into the room and it cooled a little like 80 in there then when on the phone they said they were going to send someone up. A person knocked at the door with a fan in his hand and said to put the fan on the AC and should cool the room. With the fan we were able to finally fall asleep with no covers on us in the morning we were already sweating so took a shower and was dried by the time making back into the room again called down there and they told my fiancee that it was because we were on the 20th floor and the outside of the building is black it attracts the heat. After having such a harsh night stay there the final last day they asked us if we would like to move to another room. Talk about upset I almost blew up on them as our plane left at 8 am in the morning. We decided to stay up in the casino all night and turned in our room at 5 am. When finally arrived back home in Washington State we slept the whole day and the next day wrote to Customer Relations and they wrote back one time saying sorry we will make it better next time and when I responded again they never wrote back since. Be aware of this Hotel and Casino make sure before you go into a 115 degree temps that the AC does in fact work before you get the room that way you have a chance to move otherwise you will be forced to stay in that room with a Fan to cool you down. Please share this as we tried to fix this problem with Luxor and they are not writing us back or trying to fix the problem