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IST - Istanbul Ataturk Airport - 25 Km SW SAW - Sabiha Gokcen Airport - 40 Km SE . Shangri-La Bosphorus Istanbul is ideally located between Dolmabahce Palace and the Maritime Museum on the European shore of the Bosphorus Strait. Set within the Besiktas district -the shopping and transport hub of Istanbul - the hotel is close to the citys financial district and the Istanbul Convention and Exhibition Centre.Shangri-La Bosphorus Istanbul is ideally located between Dolmabahce Palace n Maritime Museum on the European shore of the Bosphorus Strait. Set within the Besiktas district -the shopping n tr...More details
Check-out ends at: 11:00
Pool and wellness facilitiesPoolTurkish bathIndoor pool..
Business Facilities / FacilitiesMeeting RoomsSteam room
Reception servicesConciergeLuggage storage
Reviewed 1 december, 2021
Where do I begin...The customer service from the time of booking was EXCEPTIONAL! I chose Istanbul as a surprise birthday trip for my boyfriend. I noted this in an email to Shangri-La Bosphorus and the response email that I received indicated that they will put balloons and a cake in the room for our arrival. I advised that my boyfriend was vegan and asked for fruit instead of a cake. I also arranged for roundtrip transportation to and from the airport. Upon arrival at the Istanbul Airport, there was an airport staff who was waiting for us at the plane's door, she took us through customs, luggage claim and straight to the waiting driver from the hotel. Upon our arrival at the hotel, Merve, Lobby Assistant (lovely woman), greeted us at the door. She took us directly to our room and completed the check in process. The room was GORGEOUS! There were balloons, a fruit platter and a little gift box with a beautiful pair of Turkish coffee cups with matching saucers. We also had a lovely view of the Bosphorus River. Merve and the Shangri-La hotel staff went above and beyond to make this surprise trip a wonderful experience. Everyone at the hotel was extremely courteous, friendly and helpful. The concierge assisted us with making restaurant reservations, setting up massages at the Chi Spa and taxi pick-ups. The food at the hotel restaurants was very good, the hosts/hostesses and the servers were very attentive to us. The transfer back to the airport matched the service we received when we arrived. We were met at the airport by an airport staff who made sure we were checked in properly and made it to the gate with no issues. We would definitely visit the Shangri-La Bosphorus again!
Fabulous service and hotel
Reviewed 28 november, 2021
Loved the hotel- very clean, great location, best breakfast area ad incredible service. Ozquil, one of the staff members attending us went out of his way to make us comfortable. Highly recommend the breakfast area for evening tea as well.
Reviewed 28 november, 2021
It was great and much more improved. Their skills for problem solving regarding unexpected issues like taxi booking etc. is unprecedented. Selina was very helpful with late checkouts and mechanics such as printouts etc.
Great service ! Great place to stay !
Reviewed 27 november, 2021
Very great wellcome and service by the staff and especially Özgūr who was very helpful. Thank you so much. And hope to see you everytime am here at Shangri-la by the future. I recommand this place :) :)
Reviewed 25 november, 2021
Hotel is very nice. Especially guest Relation Gulnar was very helpful and kind. She is best staff at hotel business I have seen, always smiling and trying to do her best. Thank you Shangri-la. Definitely I will come back.