Based on 3550 review
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This fantastic seaside resort is situated opposite a beautiful beach in the district of Ixtapa, just a 10-minute ride from the lively and nice Zihuatanejo harbour and bay, where guests will be offered the opportunity to find classy bars and restaurants, as well as nightlife venues to entertain themselves every evening after discovering the city or lying under the warm sun. The international airport can be reached in an approximate 25-minute ride, being very convenient when travelling for business or leisure. The nicely fitted guest rooms are very luminous and have scenic views of the sea or th...More details
Check-out ends at: 11:00
Reception servicesConciergeLuggage storage
Business Facilities / FacilitiesBusiness Center
A Gem in Ixtapa
Reviewed 2 june, 2021
Wonderful hotel for wonderful people. Those who did not like it should stay home or change destination, as simple as that. Estoy muy molesto ver los mexicanos/americanos criticar este hotel, a lo mejor deberian pensar antes de escribir.
Reviewed 1 june, 2021
Rude bartenders, hotel outdated with very low customers service delivery. Food is nasty and drinks as well will never stay here again I had two rooms for this trip and it was very disappionted...the only good thing was the check-in process Front desk agent was great and friendly.
Possible the worst hotel I’ve ever been!
Reviewed 25 may, 2021
In few words: this hotel is disgusting! Super dirty, the food and drink (as it is all inclusive) is the worst quality and the staff speciality the reception manager is terrible Avoid it.! There any much better options in Ixtapa!
Not safe during pandemic
Reviewed 7 march, 2021
Hotel is completely packed. I seriously doubt that hotel admin is following the restrictive measurements on occupancy dictated by the government. Completely full parking lot. More than 100 people at the same time at the tiny pool. Long lines for everything without safe distance: 25 minutes to be seated for breakfast. On top of that, everything feels cheap: - the service. - the ambiance. - the food. - the experience overall. Weird and outdated policies: - cards to be traded for Pool towels. - checkout is not at lobby but at a complicated location. - “pass for leaving” to be handled to security, otherwise they won’t let you leave. Not a happy stay.
Reviewed 11 january, 2021
This trip was supposed to be a gateway from all family issues instead we got treated poorly. Family passing & told us to quiet down or else they would call someone to arrest us. While dealing with a. Passing how is someone supposed to calm down ? Instead of being understanding they instead threatened us, Food wasn’t cooked well, cups are hardly washed well, hair in food. People around us calling my family names, not everyone following covid restrictions, don’t sanitize everything , be aware of your surroundings. I wouldn’t recommend it here unless you’re one of “them” sounds very disappointing but didn’t enjoy at all, look somewhere else for better service, more understanding as well with better respect. Had the sign up for house keeping and instead they ignored our sign and went upon other rooms until I had stepped in they wanted to get me out to clean , completely understand but how do you skip rooms and then expect someone to leave their room when wanting to rest? Never have I had a horrible experience.