Holiday Inn Resort Ixtapa All Incusive

TripAdvisor Review

Based on 2647 review

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Ubicado en la costa del Pacífico mexicano, el Holiday Inn Resort® Ixtapa All-Inclusive es un paraíso frente al mar con servicios que satisfacen desde parejas hasta familias. Ubicado en Boulevard Ixtapa, el hotel se localiza a tan sólo 12 kms del centro de convenciones Melia Azul, a una corta distanc...

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Availability

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Vista jardim

Recently renovated, located in the "El Pueblo" area (at the bottom of the hotel), they are located close to consumption centers and swimming...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 3 children -

by 5 years

Immediate booking

Vista Pool

Luxury rooms overlooking our 2 pools: activity pool or quiet pool. Located near consumption centers. They have 32" plasma screen, electronic...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 3 children -

by 5 years

Immediate booking

Vista al Mar

Recently renovated, they are located in our Tower, so you must take a panoramic elevator to reach them. Luxury rooms with a spectacular view...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 3 children -

by 5 years

Immediate booking

De frente para o mar

Recently renovated, located in "El Pueblo" (at the bottom of the hotel), close to consumption centers and swimming pools. All rooms have a t...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 3 children -

by 5 years

Immediate booking

Property Info

Ubicado en la costa del Pacífico mexicano, el Holiday Inn Resort® Ixtapa All-Inclusive es un paraíso frente al mar con servicios que satisfacen desde parejas hasta familias. Ubicado en Boulevard Ixtapa, el hotel se localiza a tan sólo 12 kms del centro de convenciones Melia Azul, a una corta distancia del Campo de Golf Palma Real Ixtapa. Si está en busca de una aventura, visite el Parque Ecológico Aztlanubicado a tan sólo 8 kms del hotel, o bien aproveche las clases diarias que se imparten en la playa, teniendo como fondo las hermosas montañas de la Sierra Madre del Sur. Si desea salir a explo...

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Check-in starts at: 15:00

Check-out ends at: 12:00

Property Amenities

Cot available on requestRooms for the disabledAccepts major credit cardsPolyglot TeamBus parkingGymnasiumStageWedding ServiceBus parking
Cleaning / Laundry Services
Laundry / Dry CleaningDaily maid service
several
Broadband InternetElevatorFree WifiWheelchair AccessibilitySmoking area
Common areas
Playroom
Reception services
24 hour reception
Food & Beverage
PubrestaurantBuffet RestaurantCocktail Services
Transport options
Pool BarBicycle rentalParkingFree Parking
Pool and wellness facilities
PoolOutdoor PoolFree fitness centerDirect beach access
Activities
Pool TableWater sportsMini Golf
Business Facilities / Facilities
Meeting RoomsConference CenterAuditoriumBusiness Center
Stores
Gift Shop
Family entertainment and services
Kids Club

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    1394

  • Very Good

    581

  • Good

    339

  • Reasonable

    175

  • Bad

    164

Travelers profile
  • Business

    102

  • Couples

    557

  • Solo travel

    20

  • Family

    1357

  • Friends getaway

    306

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Old and ugly as it can be.

Reviewed 29 september, 2021

We recently had a terrible experience at the hotel. Since we arrived you can notice that the hotel is old, and without proper maintenance. The furniture is damaged, the floor is dirty and the pools have a suspicious blue/green color. People are swimming using street casual clothes and nobody tells them anything. On top of this terrible visual experience, the room bathroom was infested with ants running all over the place. The hotel solution was to fumigate the room and asked us to leave the place for at least 2 hours. Whom in god sake will return to a fumigated 2 square room with two children? The only positive thing about this, was the customer service. The hotel manager understood the situation, recognized the bad quality experience and refunded me the total amount without penalties. My recommendation is to stay away from this hotel if you don’t want to have a terrible experience.

alolascoaga

wasted a day

Reviewed 4 august, 2021

I arrived at 9am and was told to wait until 12:30pm. 12:30 comes around and all I got was the bracelet and now I have to wait until 3pm for my room. I haven’t been able to enjoy my first day at all. Food is not bad.

yamiletteee

Don’t eat the food

Reviewed 31 may, 2021

Very bad food. There was a “restaurant” that was buffet style and snack bar that were low quality,cheap, and not authentic Mexican food.. disappointing. Lots of little kids around. Better to be not all inclusive and go eat at restaurants across the street. The room was clean and bed was comfortable..

janvz101

Average

Reviewed 17 february, 2021

Average hotel. I got what I expected. Affordable price, decent food. Great service. One morning , the food was a bit salty, but I'm sure it was that morning only because the rest of the stay food was good.

Hector M

Amazing trip !!!

Reviewed 13 november, 2020

We had a fantastic week ! We got there on November 9th November 15th! Room was very clean and fresh. 2140 , it view to the Swimimg Pool , it made easy and convenient access to our room. They have 2 restaurants and 1 snack bar running all day. So kids were so happy ! At restaurant , staff is very friendly ! We met Adriana , “la capitana” she was very attentive and her custoner service was outstanding! Also we want to thank Francisco , Guillermo ,Ismael and Lourdes . We were very impress for service they provide us. Always there making sure that table was clean. We had everything we needed it. Swimimg Pool it’s no to deep , so you can enjoy it ! They have good variety of food for breakfast they offer vegetarian omelette! They offered entertainment at Night . Noche Mexicana the best , also noche de trovadora ! We highly recommend this place as family place ! We are so thankful for this amazing experience!!!

Valeramos21