Ixtapa Palace Resort

Starting at

$ 62

TripAdvisor Review

Based on 357 review

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The Ixtapa Palace, with a true Mexican, traditional and originally charming atmosphere. A distinctive hotel to relax in and enjoy the tropical surroundings, or be part of the many fun activities offered to guests.Magic World Water Park is the newest attraction of the hotel, with fun for all ages.Vis...

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Property Info

The Ixtapa Palace, with a true Mexican, traditional and originally charming atmosphere. A distinctive hotel to relax in and enjoy the tropical surroundings, or be part of the many fun activities offered to guests.Magic World Water Park is the newest attraction of the hotel, with fun for all ages.Visit the official website of Magic World www.mundomagicoixtapa.com• Features a pirate village with shops and services.• Ship Channel 130 mts. in length.• Pirate ship 20 meters long, which houses several slides of medium and low speed.• An artificial mountain of 17 meters. with several high speed slide...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Pool and wellness facilities
Outdoor Pool.
several
Elevator
Stores
Beauty Salon
No cribs / beds for children availableNo rollaway / extra beds availableNon-smoking establishmentLaundry24 hour receptionIn-room accessibilitySupport for excursions / ticket purchaseBreakfast available (surcharge)Bar / LoungeTreat yourself with massages, body treatments, and facials. Additional features at this country house include wireless Internet access (surcharge), concierge services, and barbecue grills.Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aPamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including a spa tub, an outdoor tennis court, and a sauna. AddTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aSpend the day on the private beach or dip into one of the 2 outdoor swimming pools. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shopTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake time to pamper yourself with a visit to the full-service spa. This lodge also features complimentary wireless Internet access and concierge services.Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including a spa tub, an outdoor tennis court, and a sauna. AddTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wirelePamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aEnjoy recreation amenities such as a 24-hour health club or take in the view from a garden. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and Don''t miss out on the many recreational opportunities, including a nightclub, an outdoor pool, and a sauna. Additional amenities at this resort include wireless Internet access (surcharge), complimen

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    182

  • Very Good

    90

  • Good

    34

  • Reasonable

    11

  • Bad

    40

Travelers profile
  • Business

    7

  • Couples

    81

  • Solo travel

    13

  • Family

    174

  • Friends getaway

    55

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Worst Resort

Reviewed 19 july, 2021

This resort is in need of major repairs outside and inside the unit we stayed in. The tiny kitchen was less than adequate and was missing basic kitchen utensils and equipment. The room lamps did not work as well as other things. The towels are like sand paper as well as the bed sheets. You do not want to stay at this resort. The only positives were the service from bell boy Alberto and the AC did work in the room.

Flyer741581

Love their spa

Reviewed 27 february, 2021

Have been staying at the Krystal for 30 years. They’ve changed ownership a lot but this last visit was a great experience. They have a great price, you’re on the beach, the rooms are clean and spacious. I tried their spa for a facial and massage and it was the highlight of my trip. Coming from California where everything has been closed for months due to the pandemic, coming here was such a breathe of fresh air. The service has been outstanding as well. And ixtapa is extremely safe.

405priscillah

Despite the pandemic all went well

Reviewed 19 august, 2020

Beaches were not crowded. The experience was nice despite the pandemic. Felt safe. It was hot during summer months. I saw staff disinfect rooms with some vapor contraption. So it made me feel at ease in regards to getting coronavirus. Cant wait to go back next year.

bbmmssxx

Great staff! Rooms need to be updated.

Reviewed 21 april, 2020

We used our RCI points to book this hotel. The staff and management took great care of us. A special thanks to Jesus at the front desk! The pool and pool area was very clean, as well as the rooms. We were disappointed with the galley kitchen in the room. There were no dinner plates, glasses or knives. Very minimal. Next time I will ask the staff to make sure the kitchen has what we need. Other than that, we would stay there again. Thank you!!

evareneejoy

Really good but not perfect

Reviewed 4 march, 2020

Facility was clean and staff were very kind and helpful. There are numerous local restaurants close by and all that we tried were very good. The restaurant in the facility was also very good, especially for seafood. However, the mattresses were very hard and the partial kitchen was more of a partial bar counter without any cooking surface. The supplied microwave was very small and not very powerful. We booked with exchange points through RCI. $1,000.00 booking fee is ridiculous and we have told RCI with no response.

RoyBert_50