Based on 357 review
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The Ixtapa Palace, with a true Mexican, traditional and originally charming atmosphere. A distinctive hotel to relax in and enjoy the tropical surroundings, or be part of the many fun activities offered to guests.Magic World Water Park is the newest attraction of the hotel, with fun for all ages.Visit the official website of Magic World www.mundomagicoixtapa.com• Features a pirate village with shops and services.• Ship Channel 130 mts. in length.• Pirate ship 20 meters long, which houses several slides of medium and low speed.• An artificial mountain of 17 meters. with several high speed slide...More details
Check-out ends at: 11:00
Food & Beveragerestaurant
Pool and wellness facilitiesOutdoor Pool.
Reviewed 19 july, 2021
This resort is in need of major repairs outside and inside the unit we stayed in. The tiny kitchen was less than adequate and was missing basic kitchen utensils and equipment. The room lamps did not work as well as other things. The towels are like sand paper as well as the bed sheets. You do not want to stay at this resort. The only positives were the service from bell boy Alberto and the AC did work in the room.
Love their spa
Reviewed 27 february, 2021
Have been staying at the Krystal for 30 years. They’ve changed ownership a lot but this last visit was a great experience. They have a great price, you’re on the beach, the rooms are clean and spacious. I tried their spa for a facial and massage and it was the highlight of my trip. Coming from California where everything has been closed for months due to the pandemic, coming here was such a breathe of fresh air. The service has been outstanding as well. And ixtapa is extremely safe.
Despite the pandemic all went well
Reviewed 19 august, 2020
Beaches were not crowded. The experience was nice despite the pandemic. Felt safe. It was hot during summer months. I saw staff disinfect rooms with some vapor contraption. So it made me feel at ease in regards to getting coronavirus. Cant wait to go back next year.
Great staff! Rooms need to be updated.
Reviewed 21 april, 2020
We used our RCI points to book this hotel. The staff and management took great care of us. A special thanks to Jesus at the front desk! The pool and pool area was very clean, as well as the rooms. We were disappointed with the galley kitchen in the room. There were no dinner plates, glasses or knives. Very minimal. Next time I will ask the staff to make sure the kitchen has what we need. Other than that, we would stay there again. Thank you!!
Really good but not perfect
Reviewed 4 march, 2020
Facility was clean and staff were very kind and helpful. There are numerous local restaurants close by and all that we tried were very good. The restaurant in the facility was also very good, especially for seafood. However, the mattresses were very hard and the partial kitchen was more of a partial bar counter without any cooking surface. The supplied microwave was very small and not very powerful. We booked with exchange points through RCI. $1,000.00 booking fee is ridiculous and we have told RCI with no response.