Jackson Hotel & Convention Center

Starting at

$ 51

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Business Center
Lobby

TripAdvisor Review

Based on 133 review

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Property Location With a stay at Jackson Hotel and Convention Center in Jackson, you'll be steps from Casey Jones Village and a 3-minute drive from Old Hickory Mall. This hotel is 2.2 mi (3.6 km) from Union University and 4.9 mi (7.9 km) from West Tennessee Healthcare Sportsplex. Distances are dis...

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Property Info

Property Location

With a stay at Jackson Hotel and Convention Center in Jackson, you'll be steps from Casey Jones Village and a 3-minute drive from Old Hickory Mall. This hotel is 2.2 mi (3.6 km) from Union University and 4.9 mi (7.9 km) from West Tennessee Healthcare Sportsplex. Distances are displayed to the nearest 0.1 mile and kilometer.
- Casey Jones Village - 0.2 km / 0.1 mi
- Union University - 2.3 km / 1.4 mi
- Old Hickory Mall - 2.8 km / 1.7 mi
- North Hospital - 3.2 km / 2 mi
- Rusty's TV and Movie Car Museum - 5.1 km / 3.2 mi
- International Rock-...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Free breakfastPamper yourself with onsite massages or enjoy recreation amenities such as a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services, and weddTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and barbecue grills.Non-smoking establishmentWheelchair access (there may be some limitations)In-room accessibilityPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesMake use of convenient amenities such as complimentary wireless Internet access, wedding services, and a ballroom.No rollaway / extra beds availableFree wireless internetReception with wheelchair accessBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this motel include complimentary wireless Internet access, wElevatorNo cribs / beds for children available24 hour receptionTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourLaundryCoffee / tea in common areas
Reception services
Luggage storage
several
Elevator
Business Facilities / Facilities
Business Center

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    19

  • Very Good

    18

  • Good

    13

  • Reasonable

    24

  • Bad

    59

Travelers profile
  • Business

    24

  • Couples

    21

  • Solo travel

    15

  • Family

    47

  • Friends getaway

    7

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Disgusting

Reviewed 26 february, 2021

When i travel without the family I’ll gamble on a cheap hotel but this building should probably be condemned. I didn’t even bother to stress about a refund, I ate the $50 and just left the keys in the room. Imagine being in a hotel room full of wall patches, everything is discolored, shower full of month, toilet not secured to the floor, EVERY SINGLE towel had women’s long hair on them, and the TV looks like the fuzzy 3 channel we had in the 80’s, at least the heater in the room worked fast (after I dug the broken control panel from inside of the unit). Didn’t last 30 minutes, I hope you read this before you waste some money.

A11am3r1can44

Still Looking for Anything Positive to Say

Reviewed 30 september, 2020

The front desk clerk was helpful at check-in. That was the only positive part of our experience here. The TV was not viewable, probably needs replacing. The bathroom door would not close nor locks, and the shower curtain and tub need cleaning and disinfecting. We will never stay here again. I wasn't allowed to stand in the lobby to watch the TV there, nor was I allowed to stand in the breakfast area 10 feet away from all other guests to sip some coffee. I felt more like an inmate than a paying guest. There are dozens of other places to stay in Jackson. Choose any one of them.

Thomas R

Fir the price it is okay

Reviewed 26 september, 2020

I was very disappointed in this hotel. I understand a lot of things have changed due to Covid but this was just barely acceptable. Unfriendly staff. The room was just a room. The bed was too soft and the pillows so flat I needed all 3 just to get the equivalent of one. There was 3 inches of ice on the freezer in the mini fridge. very diappointed.

leannknight

Absolutely Terrible!

Reviewed 12 february, 2020

Stayed here recently on a quick trip to TN, we should have walked out before we checked it but we booked the room on hotels.com and could not get a refund. The tv did not work, we could hear the conversation of the room next to ours, the bed was very worn, the “hot” breakfast was in a dark hallway and consisted of cold sausage, old donuts and white bread, I made my self a piece of toast was walking back to my when I was told I could not take it back to my room! DO NOT STAY HERE!!!!

2623Hendrix

DISGUSTING

Reviewed 11 february, 2020

We booked Jackson Hotel & Convention Center after scoping out the pictures and reading the description online. We checked in and should have turned right around. The building is absolutely disgusting. There was trash in the elevator which was filthy. We got into our room and it looks nothing like pictured. The bedding looked unwashed and was the comforter that probably isnt and just a paper thin sheet. I later saw two beatle sized bugs crawling over the bathroom sink and the ceiling covered in mold. We left and came back. I ended up going down to the front desk to complain and try a different room being so late. The lady let me do that. The next day she saw we hadnt moved all of our stuff from the other room we were in and ends up yelling in the hallway that I "stole" a room and marched downstairs to the desk. I shortly followed her and told her I have two nights booked and i woujld like to cancel the other one. They did not offer a refund or anything to me except charged me for the two nights since i "stole" the other room!!! I have never felt so disgusting leaving a hotel. We then had to find a different place to now pay for another night but was so worth it. Also, the continental breakfast was not at all what you would expect. DO NOT STAY HERE!!!! I wish i took pcitures but we got out of there fast.

Carly C