Hawthorn Suites by Wyndham Overland Park

Starting at

$ 53

TripAdvisor Review

Based on 2137 review

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With a stay at Hawthorn Suites by Wyndham Overland Park in Overland Park, you'll be in the business district, within a 10-minute drive of Overland Park Convention Center and Johnson County Community College. This hotel is 15 mi (24.1 km) from University of Missouri-Kansas City and 16 mi (25.7 km) fr...

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Property Info

With a stay at Hawthorn Suites by Wyndham Overland Park in Overland Park, you'll be in the business district, within a 10-minute drive of Overland Park Convention Center and Johnson County Community College. This hotel is 15 mi (24.1 km) from University of Missouri-Kansas City and 16 mi (25.7 km) from Uptown Theater. Make yourself at home in one of the 215 guestrooms featuring microwaves. Your pillowtop bed comes with down comforters. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toil...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    558

  • Very Good

    533

  • Good

    427

  • Reasonable

    328

  • Bad

    291

Travelers profile
  • Business

    581

  • Couples

    451

  • Solo travel

    113

  • Family

    814

  • Friends getaway

    120

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Horrible Service

Reviewed 16 january, 2021

I favored this location because of the great service, but no longer after this. Reserved a room for a birthday getaway...to rest. Half an hour after checking into my room there was an alarm that started going off. 30-45 minutes after that, there was sound of running, stomping and bumping coming from the room above me. Attempted to call the front desk,but to my surprise the phone in the room didnt work. Used my personal phone and after several trys I finally reached someone! Complained of the alarm and the noise above my room. Was told they would check into it. Made a trip to the grocery store around 8:30 and upon arriving back but noises were still going on. The alarm eventually stopped but the stomping continued. As I was checking out it was still going on. Complained to the front desk and was told the alarm was from a car and the police had been called. No explanation was given about the noise from the room above me. A simple "We apologize" would have sufficed, but no apology was given. I feel if I was cheated out of my relaxation. I WILL NO LONGER BE VISITING THIS LOCATION!!!

staceymagitt

Worst Stay I’ve Ever Had at a Hotel

Reviewed 10 january, 2021

The man at the front desk is nice, but untimely. It took nearly 30 minutes before I got my room keys. I paid for a suite so I could use the fireplace. As soon as I got to my room I went to turn on the fireplace. It didn’t work right away so I toggled with it for about 5 minutes and then took out all the logs to ensure the pilot was lit. I saw it wasn’t and nothing was engaging. I called the front desk and told him of my problem when he asked what room I was in. I told him and he immediately replied that it didn’t work. Something he’d obviously known prior, never mentioned, and was no where on their website. He said there was really nothing he could do about it as some of the fireplaces just didn’t work right now, but he would sent maintenance. I made the call around 5 pm and maintenance didn’t come until 11:05 am the next day when I was walking out of my room. I went to the front desk and told a different attendant of my troubles when I was checking out. He assured me someone would be giving me a call to resolve my issue and checked that my number on file was correct. I have yet to receive a call and that was 4 days ago. I’m a part of the loyalty program so I was extremely dissatisfied and won’t be returning.

honesttoafault1

won't be staying here

Reviewed 1 january, 2021

I just called about 30 day rates and couldn't understand the lady speaking at the front desk. She acted like she was put out answering my questions. After getting off the phone I checked their reviews and needless to say I won't be staying there!

long-term63

Absolute Nastiest Hotel Ever!! I wish I could give negative stars times 20!!

Reviewed 28 december, 2020

The only positive experience about this place was the night shift guy...He was very nice. After that our stay went straight to the pits of hell! The room had TRASH behind the couch (from previous guests, mind you), urine on the toilet (also from previous guests), pulled the sheets back and black crumbs from only God knows was all over them), crayon writing on the walls...I mean the list goes on. This is the very first online review I've ever done. I just couldn't NOT do one. It was that HORRIBLE! Oh yeah, and don't think about a pleasant checkout. The Russian guy (no racist tone, I just don't know his name...he was very rude to me as I was explaining my disdain and in the middle of talking, the phone rang. He picked it up and asked how he could help them. No "hold please"...nothing. Just VERY RUDE. DO NOT STAY HERE!!

hopem987

Worst experience ever

Reviewed 1 december, 2020

This hotel used to be ok. Stayed there several times in the past. It was dated but clean. I booked a Queen Suite with a FP for 11.28.20. I should have turned around when the woman Indian clerk clearly had an attitude when I made sure the room had a FP, that showed on my reservation. She failed to tell me it was not working! I also told her I had a small dog and she said gruffly, well good thing you said something because it would have cost 250 if you hadn't and snuck her in! I almost laughed when I went into my room and have never seen such horrible aged condition of the room. Big sign on the coffee saying threatening anyone who smoked in there, would cost another 250. Really? I don't know why they care after the condition of that room. SO SAD. And drumroll...guess what? THE FIREPLACE DIDN'T WORK! Shocking right? I called the front desk and some guy said ONLY a few rooms had working FP because they weren't inspected, and pretty much tough! Those rooms were taken. Almost comical. But it's not....so be warned!

963kathyd