Based on 1448 review
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This charming hotel is set in Downtown. The null offers Wi-Fi internet connection in communal areas. The null provides 24-hour reception. The null features its own business facilities suitable for seminars, training or meetings of any type.
Check-out ends at: 11:00
Reviewed 6 december, 2021
I recently reserved 3 rooms at the Marriott in downtown Kansas City. One of the rooms was dirty, hadn't been cleaned, bed unmade, towels on floor. We were given another room. This room on the 11th floor had a window that opened all the way - not just partially, but all the way, which would allow my 6 year old autistic grandson to fall out of it. I switched rooms with my son, then mentioned it to management when I checked out. They had no reaction. We also had an encounter with a valet, who screamed at my son about where to park. The desk clerks reaction when told was "he is having a bad day". Beautiful hotel but staff needs work...
Reviewed 4 december, 2021
Great stay. Nicest staff, especially the valet team. Thanks, Tre and Jordwaun! And you manager, too. Highly recommend this Marriott. Perfect downtown location, updated rooms—clean and quiet. Great views of the city.
Most uncomfortable hotel
Reviewed 27 november, 2021
One star for a good reason. Their smart AC is awful. It’s either freezing or hot. And you cannot turn off the AC. It’s unbelievable and unacceptable. If you want comfort this is not the place. I hope this is not the future for these hotels thinking they are saving a buck. Other guests had same complaint. It was horrible sleeping here. It was miserable sleeping through the night. Also took 3 calls to get extra towels and shampoo. 3 calls.
Reviewed 25 november, 2021
Valet Matthew was very helpful and very friendly. Great customer service!! Hotel is beautiful. All of the staff here was great very friendly! Would definitely like to book a future stay here! Food was really good also!!
Valet was amazing
Reviewed 18 november, 2021
I was greeted by a worker by the name of jashawn. Very friendly and helpful. The whole valet was very respectful. This was my first time staying here and he made a very good first impression. My entire stay was great. I will be back.