Based on 2710 review
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The Westin Kansas City at Crown Center is encompassed by Hallmark's Crown Center, which offers 85 acres of shops, restaurants, and attractions. This Crown Center Hotel is just steps from The LEGOLAND® Discovery Center, SEA LIFE Aquarium, Union Station and more. Work, dine, or just relax in our transformed Lobby. Inspire productivity when you plan your next Kansas City meeting in our reinvigorated meeting and event space. We hope our refreshed arrival experience and new amenities will allow you to leave our Kansas City hotel feeling well-rested and renewed. In addition to the many family attrac...More details
Check-out ends at: 11:00
Reviewed 2 december, 2021
Bell hops and valets were excellent and attentive. Front desk , quick check in, seemed to be robotic no greetings as if we were bothering him. Room was clean Had to have the thermostat replaced when we got into room. Left to get dinner in hotel restaurant. . Poor choice of food in hotel restaurant. Restaurant staff was pleasant and efficient. Don’t count on the club lounge. Looked like a corner school cafeteria with packaged stale cookies. Small fridge has water and soda. Never did find any coffee out. Not worth the price.
Reviewed 1 december, 2021
This is a good hotel for families with young kids. The hotel is right near a bunch of child friendly attractions. We’ve ended up walking through it the last few times we’ve been in KC so I just decided to book it. It wasn’t terribly pricey. My kid had access to crappy fast food , the Lego center, and a Sealife so she was thrilled. The employees were all very nice. The only issue is the room service menu is very small. That’s probably due to covid.
Top notch service & location
Reviewed 13 november, 2021
This has been our go to hotel in KC for 20+ years. Yes the hotel is starting show it’s age, but the location and most importantly the staff cannot be beat. Every staff member goes out of their way to make you feel welcome. Being within walking distance to Union Station and KC Streetcar make for an enjoyable visit and provide easy access to great restaurants.
Reviewed 12 november, 2021
This was certainly an amazing hotel 20 years ago but it is getting old. It is still very good but it could be excellent with a little investment. The staff is really nice and I must say the linens, mattress and pillows are excellent, one of the most important things at an hotel.
Don’t come here
Reviewed 6 november, 2021
No room service. Room not cleaned. Had to ask for fresh towels. Garbage not emptied. I thought the high priced Weston would offer at least acceptable service. This was disgusting. I will never stay at this or any Weston again. Too bad since the bar staff was working so hard without enough people working to help them.