Food really great, the rest is just average
Reviewed 15 January, 2019
We spend the first weekend of October 2018 in this hotel. Hotel's location is just superb, right opposite Karlovy Vary airport (which is really quiet, a few small aircrafts per day and a few jets per week). Hotel's cook is professional, his meals were delicious and well prepared just on time. The hotel itself is good looking but it's getting to look quite worn-out, despite owners & staff effort and this process is quite obvious if you pay attention to details. But what drove us really upset was Friday night party which was planned until 10 pm, but lasts until 4:30 am next day, despite police arrival and its effort to arrange some kind of order. Hope that you will have more luck then we had.
Reviewed 9 January, 2018
We decided to visit Karlovy vary after Praha. And it was a big score! The hotel is great ,room was clean with small balcony. The restaurant is very nice and the food was delicius! Staff was friendly( sweet girl from desk 👍) and the waiter made us an real stretto coffe! Very quit and nice wiew to Karlovy vary.
It was okay, but...
Reviewed 30 May, 2017
The hotel was booked for a family trip, 14 people/ 9 nights. We arrived at different dates, but more or less left at the same time. Out of the 9 rooms offered, we occupied 6.
The hotel is situated directly next to an airport. However, this is actually not as bad as it sounds. Not sure how many flights they have, but in the time we stayed there, I only saw 3 planes take off.
Carlsbad/ Karlovy Vary is not far away by car and you have a lovely view of the surrounding area from the hotel.
The rooms were alright, spacious enough. The décor seemed a bit dated, but was fine.
Apart from one young receptionist, we couldn`t find a connection with the staff. They were friendly enough, but not particularly helpful. I wouldn’t say, they were downright unhelpful, they just weren’t what you would expect from a hotel.
One evening a private party was booked, so no food was able to be served to the existing guests.
Also, the property surrounding the hotel was not as looked after, as I would imagine in such a beautiful spot: some rubbish, small paving stones haphazardly lying around, …
On one of the booking sites for the hotel, it mentions “Special diet menus (on request)”. We also had 2 emails confirming this was possible. Turns out, it wasn’t. We asked if they could at least just cook some noodles, however, as these are not on the menu, they couldn’t. Luckily, we had bought noodles in Karlovy Vary and they did cook these for us. Sounds helpful enough, but it wasn’t actually easy at the time – and of course dissapointing, as we had relied on the information provided online and via email.
All in all, the stay was perfectly fine, just not what we thought it would be.
Easter weekend in Vitkova Hora
Reviewed 16 April, 2017
Very good service in this family hotel, with 360 degrees views all around and especially on Karlovy Vary. Great forests around ideal for a fun walk, nice kids playground as well and plenty of grass to play. Staff is very welcoming even when languages don't match. The bedroom 8 is very spacious and we were 5. Surprise is the good food : the restaurant room receives plenty of daylight and the chef is very good, much better than in certain tourist places in town.
Liked a lot and will recommend
Reviewed 21 August, 2016
We enjoyed our stay here while in Karlovy Vary. It was a good base for us as we were going to visit Loket Castle (25 minutes away) and then head to Prague.
The check in process was fast and friendly. We stayed on the 3rd floor with one double bed and 2 twin beds. Space was big and spacious with fridge, a balcony off the bedroom, reliable internet, and roomy bathroom. My kids loved the big chess board on the lawn and the playground. It really is a nice setting for families with pretty views! Great value for the price with free wifi, free parking, and free breakfast.
Only disadvantages: no a/c, no liner on bathroom garbage can, and there was one slat on the bathroom blind that was broken. Not a big deal to us and we would love to come back!