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Man who runs Motel is extremely Obnoxious and Liar
Opinión escrita el 1 de Marzo de 2021
First phone call...Man was asleep, told me I had the wrong number.Then, he proceeded to tell there was no 50$ rate on their very own site that I was cleary looking at. He then tried to tell me that there were no rooms available when I am stying in a hotel room next door and can the vacancy sign and a bare parking lot. I do not appreciate being lied to and then hung up on. Terribly ran business, no interest in making money and extremely rude with absolutely no customer service skills. Do not reccommend.
Horrible rude nasty man that took my call
Opinión escrita el 9 de Junio de 2020
I called and asked tobe put through to my husbands room and was told that no one by that name was there. I told him that he wa htere because he left our house at 9PM and arrived there at 9:20 PM and the change was on our bask account and this was at 3:30AM.....He argued and Rugues with me..I called back and asked if they do not ask for a drivers license when someone checks in and he said that it was late and I was bothering him and I told him to go to the parking lot and tell me if my husbands car was there...He hung up on me when I said that I was sending the police over!! I had tried to call my husbands cell phone several times with no answer..Well guess what suddenly my husband calls me after I told the Pakistani I was going to send the police over!
Gary the front desk clerk was the best thing about this place
Opinión escrita el 29 de Mayo de 2019
Went on a hill country motorcycle ride impromptu the last weekend in May. All hotels were sold out in kerrville because of the folk festival so we went to the motel level. Went in few rooms left 185.00 for the night. Yea about 120.00 too much but beggars cannot choose at this point. It was a bed pool clean room mostly clean scenic people at night.
I am sure Gary sized us up riding up on 2 custom Harley’s and knew the others “hotels” were sold out and over 300 hill country miles ridden and obviously we had no reservations rammed us for 185.00.
I stayed the next night in Austin at the renascence for the same price. Trust me Loan star inn is not even in the same city as the renaissance hotel.
I told Gary I would leave a review after we stayed because he said that there motel was as good as the Hampton / quality inn / la Quinta level. Well Gary no your not. There is a reason your place is 59 bucks but the FU size up last room price is 185.
I would never stay at this place again. They are lucky Kerrville has festivals that fill the good places up
One star cause I can’t give you nothing
Drop the "L", call it One Star Inn
Opinión escrita el 14 de Marzo de 2018
Only one star because at least everything worked - heating, hot water, wifi all ok. King size bed took up almost whole room, we could only sit on the bed, open our cases on the bed, no room to put anything aside. Very cramped. Lack of power outlets - everyone travels with multiple devices that need recharging these days.
Greeted (if that's the word) by a frosty faced lady at reception, who seemed to resent having her afternoon interrupted by arriving guests. Wake up Frosty, this business is hospitality, not hostility!
The rooms adjacent to ours were still being cleaned - by a couple, walking in and out of rooms with cigarettes dangling from their lips. These were all non-smoking rooms,
The place is a shambles (I rarely give bad reviews, take a look at my others), but this was a true lowlight of our trip.
Hotel to stay for a night or two
Opinión escrita el 31 de Octubre de 2017
Hotel to stay for a night or two. The hotel is 2 stars, so you get what you pay for, the rooms are alright, although, we were hearing some bug once in a while, but it didn’t ruin the night sleep. One of the two rooms that we get didn’t had the sleeping sheets or pillow covers but the hotel crew took care of that immediately. The from desk people are very nice and helpful. The breakfast that they provide is actually better than some three stars hotel that I have been too, so that was nice. The checkout was easy and will smiles, I will definitely come back here if I visit Kerrville.