Based on 737 review
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This comfortable hotel is situated in Kingston. Delta Hotels Kingston Waterfront features a total of 126 accomodation units. Moreover, there is a wireless Internet connection at hand in communal areas. Guests can enjoy the convenience of 24-hour reception. This hotel has a minimum impact on the environment, thanks to its sustainable practices.
Check-out ends at: 11:00
Food & Beveragerestaurant
Business Facilities / FacilitiesCon una piscina al aire libre y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Se ofrece también conexión a Internet wifi gratis y una zona para barbacoas.
severalFree self parking
Wellness facilitiesOnline check-in
Reception servicesFree self parking
Beautiful view but in need of a renovation
Reviewed 31 october, 2021
The lobby and main area is lovely but the rooms are screaming for an update. At a room rate of over 500 on some busy weekends (but they can still clearly get it due to the limited number of higher end hotels in Kingston) they need to take some time to give the rooms a Reno. Location is perfect - only a 5 min walk to downtown Kingston - and the view of the water is phenomenal. Staff has always been friendly and accommodating. I would highly recommend but due to the conditions of the rooms would not be paying more than a couple hundred dollars - anything after that is just not worth it.
Great location but not the cleanest
Reviewed 2 october, 2021
The location of the hotel great, service pretty good. However, the entrance of the hotel is very odd . The rooms are beautiful but not very clean. The carpet in our room was very dirty and also you can see the bathroom door is not routinely cleaned.
Reviewed 28 september, 2021
When I read a review and the writer says “friendly staff “ I’m immediately on alert for problems. I booked a night at the Delta to break up a Toronto to Quebec trip. None of the hotels in the city looked like they would be anything better than a place to sleep so I picked what appeared to be the best of an ordinary lot and also because there was a dining room and charging facilities for my EV. Except for the staff members that I met, all of whom were friendly and did their best to make our stay pleasant, everything else was underwhelming. The entrance to the hotel is in the parking garage which seemed to be undergoing repairs. Not a lot of welcoming ambience. Check in went smoothly until I asked about charging my car. “Of course but we have a guest whose car has finished charging and we can’t find him. We don’t ask for keys and the car won’t release the cable without the key.” Four hours later the owner turned up. This is not the end of the world but indicates, to me, poor management of a service that was one of my reasons for choosing the Delta hotel. Reason number two, the dining room, proved to be even more disappointing. Everything we ordered, from the bread service to the main course to coffee was simply awful. Again an indication of poor management. If you offer what appears to be a high quality service it shouldn’t leave me whining about dreadful food. The room was as ordinary as any lower priced competitor. All of this made some how worse by the fact that the location, on a pier with harbour and lake views, could be home to a stunning hotel.
Great location but a few quirks...
Reviewed 26 september, 2021
Hotel really well situated, a few minutes walk from all main attractions in beautiful Kingston. Staff do their best to explain and assist. Rooms are clean with major amenities, but the lack of bathrobes and safe is inexcusable from our view. Moreover, there is something missing in the ''industrial'' type building harboring this hotel... a soul, a spirit, ambiance. The common areas need something that we just can't put our finger on...
Poor Qualtity Room
Reviewed 23 september, 2021
On October 21st/21 we checked into a second floor deluxe king room. Getting off the elevator there were dirty dishes on the hallway floor and they were still there after dinner, someone had to have walked by them while dropping extra towels off for our room. The room was long narrow and dark, that was fine just turn on the lights and open the curtain. That was done we saw the wallpaper was peeling off the wall by the window, the carpet was worn and stained plus there was a hole in the wall in the washroom. There were only two threadbare towels for us but two more came after we asked the front desk for more. Parking was restricted due to construction and they charged $25 for your vehicle to be covered in concrete dust. The bed and sheets were the dreaded "fine". When we got up to make morning coffee there was only one packet of coffee another slip by housekeeping I expected more from a $400 priced one night stay. I have stayed in Marriott hotels before and they have always been much better than what we were in. Basic standards not met,