The Jamaica Pegasus Hotel

Starting at

$ 225

TripAdvisor Review

Based on 697 review

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This hotel is ideal for both business guests and holidaymakers. It is located in the banking and business quarter of Kingston, only around a 5-minute walk from the centre of New Kingston. Plenty of international offices, embassies, historical sightseeing attractions, cultural venues, inviting restau...

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Property Info

This hotel is ideal for both business guests and holidaymakers. It is located in the banking and business quarter of Kingston, only around a 5-minute walk from the centre of New Kingston. Plenty of international offices, embassies, historical sightseeing attractions, cultural venues, inviting restaurants and boutiques are located within walking distance. Port Royal is around 30 minutes away, while Ocho Rios is around 90 minutes from the hotel. Kingston airport lies roughly 18 km away. Over the 17 floors of the air-conditioned hotel there are 300 rooms, of which 15 are suites. Amongst the hotel...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Pool and wellness facilities
Outdoor Pool
several
Elevator
Reception services
Luggage storage
Business Facilities / Facilities
Business Center
Acrylic protection between customers and employees in the main contact areasContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedEssential workers only: NONon-smoking establishmentHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequently24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesIt is possible to carry out transactions without cashWheelchair access (there may be some limitations)It is not possible to guarantee the absence of noise in the roomsMeal service changed to increase securityThe use of a mask is mandatory in the establishmentReception with wheelchair accessIn-room accessibilityContactless check-in availableSupport for excursions / ticket purchaseElectrostatic spraying used in disinfectionMultilingual teamSpa treatment roomsBreakfast available (surcharge)Wheelchair accessible bathroomTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take time to pamper yourself with a visit to the full-service spa. This pousada also features complimentary wireless Internet access, tour/ticket assistance, and barbecue grills.Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourDon't miss out on recreational opportunities including a sauna and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge servicePamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Don't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceBe sure to enjoy recreational amenities including an outdoor pool and a spa tub. This lodge also features complimentary wireless Internet access, gift shops/newsstands, and wedding services. Getting tTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this bed & breakfast include complimentary wireless InternetTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this apartment include a picnic area and barbecue grillsTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless Internet access. This inn also features a picnic area and barbecue grills.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesPamper yourself with onsite massages or enjoy recreation amenities such as an outdoor tennis court. Additional amenities at this apartment include complimentary wireless Internet access, tour/ticket aEnjoy recreation amenities such as an attached winery or take in the view from a rooftop terrace. This country house also features complimentary wireless Internet access, concierge services, and ski sRelax on the private beach or enjoy other recreational amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and tour/Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless Internet access, wedding services, and a television Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless Internet access, wedding services, and a television Enjoy recreational amenities such as a health club and an indoor pool. Additional amenities at this aparthotel include concierge services, wedding services, and a fireplace in the lobby.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access.Relax at the full-service spa, where you can enjoy facials. You''re sure to appreciate the recreational amenities, including an outdoor pool, an outdoor tennis court, and a fitness center. Additional

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    177

  • Very Good

    260

  • Good

    165

  • Reasonable

    68

  • Bad

    27

Travelers profile
  • Business

    460

  • Couples

    52

  • Solo travel

    37

  • Family

    61

  • Friends getaway

    46

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

What a (not so hidden) Gem

Reviewed 29 november, 2021

Although our group were not staying guests at the Pegasus, we were very kindly hosted for lunch whilst our tour visited this amazing & gorgeous city. We were met by a staff member who checked our temperatures and provided hand sanitising - along with face covering requirements, very nice to see, given the current situation. We were escorted to our dining area by very pleasant staff, who continued to provide a high standard of service and ensured all guests in our party were well attended. The cuisine was at another level........ Jamaican, well presented, nice choice & gloriously tasty. We (my wife and I) left very satisfied and would definately consider (and recommend) staying if we were to visit the area again.

Dave C

Excellent Customer Service!

Reviewed 15 october, 2021

We had dinner at The Blue Window restaurant and not only was the food good but the customer service was awesome. Special commendation to Mr. Sheldon Seymour who made the experience great! Will be revisiting!

191travelj

Marvelous Pegasus

Reviewed 6 august, 2021

I had a lovely stay at the Pegasus. Tamara who checked me in was awesome, such a pleasant person, who made me feel welcome and at home. Dinner was curried goat and plain rice, the goat was cooked to perfection, with the right amount of spice, delicious. Breakfast was good. The swimming pool is spacious and deep at one end, I enjoyed my morning swim. Check out was easy. I recommend this hotel as a good place to stay.

jonigayec

Should be called Jamaican Donkey

Reviewed 30 july, 2021

This hotel is purely for efficiency and location. The service is lacking, they are always out of food, the rooms need upgrading and if you want a decent shower take one before you arrive. This is not a 4-star hotel by any means. I was willing to overlook the outdated rooms until the service went on a complete decline and I found myself frustrated and missing meetings. The staff at the 24/7 cafe and the bar are the only ones who were polite and service oriented. Forget the restaurant in the lower level, just opt for another option. I called because I had an issue with my internet and the woman on the phone, who I believe was the manager was rude and her tone was almost irritated that I would dare ask for help. I extended my stay one night and was made to check out and check back in. I have NEVER had to do this at other hotels when I extend my stay. In the time it took to get things rectified, I missed a meeting at the office. Had I had known about the AC hotel prior to arriving, I would’ve stayed there. The only pro is that it was clean.

BrownJonJam

Brunch at the Blue Window

Reviewed 14 june, 2021

This was my first time being at this hotel in Kingston and I must say it exceeded my expectations. I was only there for the morning Brunch at the Blue Window Restaurant but I really got a chance to admire the decor and furniture. The lobby is immaculate and you can tell that all the furniture is brand new. Tastefully done. Our server Nyron was spectacular, he treated us like royalty and we really felt welcomed. The only 2 negatives about our visit was the servers that served the food at the buffet, their energy was a bit off and they seemed a bit annoyed and in a rush to take orders. Also the marketing teams had mimosas displayed on their IG page but when we ordered one we were told it was not included and we would have to buy from the bar. That was a bit strange because mimosas are the highlight of every brunch. Otherwise the food was good and the ambiance was just right. We will definitely be doing this again!

Kisses4Breakfast