TripAdvisor Rating
Based on 829 reviews
See all**Property Location**.Located in Knoxville (Cedar Bluff), Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN is within a 10-minute drive of Turkey Creek Shopping Center and West Town Mall. This hotel is 9.2 mi (14.8 km) from Willow Creek Golf Club and 11.1 mi (17.8 km) from...
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Watch your Bill !
We asked the cleaning lady to change our towels on the second day, it was not done, when we checked out we did not look at the bill as we were told the rate when we checked in. While on the road I asked my wife about the bill, when she looked we found we were charged $75.00 for a "pet fee". We had no pet ! We called and was told they would fix it. They did, took three days, was emailed the new bill..If we did not look it would have been charged. Look at your bill !
At least the bed was comfortable
I booked a room at this hotel last minute as my original plans had changed. After my experience, if I had been staying more than one night, I would have looked for another option. To start off, I requested an upper floor room and was given one on the first floor. I let that go as I had booked the reservation the same day. The carpeting in the room was in desperate need of replacing and was dirty. I wore my flip flops at all times and put nothing on the floor. The corners of the bathroom and baseboards were dirty as well. I called the front desk after trying to turn on the floor lamp to discover there was no bulb. I was told the bulbs were locked up, but the next shift would have keys and bring one to me. Nope. I do have to say that the bed was comfortable. The "continental breakfast Covid style" the next morning was little more than coffee. There may have been fruit earlier than when I visited. Their website still boasts of a buffet breakfast. Not somewhere I will stay again.
Filthy and disappointed
Terrible, filthy, disappointing, highway robbery, want a refund, dirty, no breakfast even with Covid, should never had booked this room, Kong ned suite was a King bed dungeon! I will NEVER stay at this craphole vEVER again!!
Not as nice as reviewed
We had seen a review that said this hotel was in the top 4% of hotels in Knoxville, would be worried about the lower 96%. While it was a non-smoking hotel, our room reeked of smoke. Elevator button was completely pushed through the wall, ice maker not working, breakfast was non-existent. We have stayed at other hotels during COVID that have figured out how to have yogurt, packaged muffins and rolls, packaged juice, etc. Skip this hotel; there are plenty others in the area.
Very Good
Facility was very clean. A little outdated on décor. The gym was open and had very nice equipment. The desk staff were very friendly and polite. The décor was a little outdated and the ottoman was torn and could be replaced but that is being nit picky. For the price, it was very satisfactory.