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Muy buen hotel
Opinión escrita el 5 de Mayo de 2014
Situado a la entrada de Knoxville, en un area de servicio repleta de restaurantes y hoteles, este hotel es una buena opción para visitar la ciudad.
Hotel muy limpio, con habitaciones grandes y camas enormes.
El WiFi es de lo mejor que tuvimos en nustro viaje por USA.
Buen aparcamiento, buen desayuno y piscina.
Opinión escrita el 1 de Novembre de 2020
I’m a Choice Hotels member and wanted to earn some rewards points. The staff seem to all be locals and they are wonderful. The hotel is clean and quiet. Beds are super comfortable! I stayed on the way to my destination, and was so comfortable, I returned to stay in the same room on my way home 1 week later. WiFi connection is great, also. I highly recommend this hotel.
Opinión escrita el 24 de Junio de 2020
We were visiting family in the area and needed basic place to sleep. Two rooms one with children also, only wires hanging where smoke detectors should have been, black mold in shower and dirty, toilet seat missing bolt. One night and changed hotels had been told would refund brought up that night and next morning but then said customer service would they said hotel would. No answer next day and now said no you stayed so not refunding.
Rent by the Hour?
Opinión escrita el 14 de Junio de 2020
We were on our way to Gatlinburg and decided to stay here. Big mistake! There was a bad vibe about this place. Especially when there was a woman sitting outside that appeared to be waiting for her "John'". After we checked in, we unloaded our car. When we saw what we saw, as we entered our room, we exited as fast as we entered. There were very little lighting in the hallway, there was holes in the walls, there appeared to have a white sticky substance and oily marks on the headboard as if there had been some sex acts going on, and the room smelled of smoke. We didn't enter the bathroom, affraid of what we might find. While my wife went to load our car back up, I went to the front desk to inquire about a refund. The front desk clerk wasn't hesitant about issuing us a refund and gave us a receipt. I told him out of all the Sleep Inns we have stayed at, this by far was the absolute worst and was totally unacceptable. His comment was "This is what you get when you rent to a bunch of locals". Unless you are okay with "rent by the hour" hotels, this is not your place. Spend a little extra and drive to a reputable hotel.
Opinión escrita el 15 de Febrero de 2020
The night before my stay here, I stayed at a Choice Hotel in Hagerstown which was outstanding so I was hoping to find the same here. That was not the case. There were bags of trash in the hallway and it had not been vacuumed. After an 8 hour drive traveling with a cat, I was anxious to get into a room, get settled, and get some dinner. When I returned to the room and took a good look, I was appalled. The floor had not been vacuumed and the bathroom was not clean. I had to clean the toilet seat and counters with Clorox wipes. The shower had hair in it. I was hoping that the sheets had been changed given the condition of the room. I told the day manager that my room was not clean. He just said "that is not up to our usual standards' and never asked for specifics. Surprisingly, the hotel had received good ratings in the past.