AANA Resort & Spa

Starting at

$ 59

TripAdvisor Review

Based on 579 review

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AANA Resort is situated at Klong Praow Beach in Koh Chang, Trat. The resort is decorated in contemporary style, surrounded by lush green tropical forest covered mountains on one side, a river and sea on the other sides. the resort aims to offer a truly relaxing stay. Guests can kayak, swim in the re...

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Property Info

AANA Resort is situated at Klong Praow Beach in Koh Chang, Trat. The resort is decorated in contemporary style, surrounded by lush green tropical forest covered mountains on one side, a river and sea on the other sides. the resort aims to offer a truly relaxing stay. Guests can kayak, swim in the resort's outdoor pool, or go on a fire fly tour. The resort also has a fitness centre and souvenir shop which offers personalised gifts. Thai specialties can be enjoyed on board the Dinner Boat Cruise. Situated by the river, The Cinnamon serves both local delights and international dishes. A variety o...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Reception services
Concierge

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    179

  • Very Good

    220

  • Good

    92

  • Reasonable

    43

  • Bad

    45

Travelers profile
  • Business

    2

  • Couples

    281

  • Solo travel

    18

  • Family

    81

  • Friends getaway

    70

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Nice hotel along the mangrove riverside

Reviewed 3 january, 2021

We stayed at the hotel as part of the island hopping package. Nice hotel with beautiful view of the river. We stayed at a deluxe room. The bed is super comfortable and the bathroom amenities seemed to use natural products with less plastics. The restaurant by the river was also beautiful with great traditional decoration, a magnet for people who love taking photos. It had free service to see the firefly at night and to use the kayak.

Dee S

Beautiful place at a beautiful location

Reviewed 9 december, 2020

The hotel ground is very lovely. The room is very comfortable with beautiful view. The hotel staff are very friendly and helpful. The hotel has shuttle boat to a private view where the sunset was spectacular. Highly recommended.

f0n

Under renovation

Reviewed 26 february, 2020

After more than 20 times in Thailand, this is the first time i,m so disappointed with a hotel. When you pay 90 euro per night in a 4 star hotel in Thailand, you expect a certain standing. This resort is in full renovation all of it everywhere all day long. We spent 16 nights, hearing builders all day long in the front of our room. The rooms are dated with rusted lamps and mold in the bathroom. You have to call the front desk EVERYDAY to get shampoo, soap, coffee and clean beach towels. There is no restaurant (under construction) and the "place" where they serve breakfast is maybe good enough for a 2 star hotel. I don't want to mention the food or the table clothes or either the cousins of the chairs as they are just unacceptable. The staff is unprofessional and untrained, they spend there time playing with there mobile phone and they really don't care about ANYTHING. It is a shame because it is a beautiful place but they should tell you before you book that it is under construction. Don't get fooled by the beautiful photos and the huge discount !!! This hotel is definitely not a 4 star resort.

ransonc

Amazing ! Forever in memory

Reviewed 25 february, 2020

So far the best experience in our lives. We are still under the spell 7 months after our visit. I take contact with the hotel few weeks before to ask special request for a special occasion : the service in charge of the guest answered very quickly, politely and try to respond to every of our wishes. I don't remember have been treated so well in my life. We come on the D day without advice them, and I was really worry after few weeks of silence from me that the hotel forget us or our demands. Not at all ! After waiting only 1min they call us for the check despite the number of customers at the reception. They take the discretion to talk only with me about the price and the requests. They help us to join the room and let us enjoying our moment after explaining to us all the amenities of the room and the planning of the romantic activities (free) of the hotel. The room was surprisingly clean even if it's open on the nature and without any mosquito. The aircon works perfectly (I have an easy cold with aircons). The view is breathtaking, the room pool is hot, in the shadow, clean and too-chlorinated. We got all the benefits of the nature but not the inconveniences. No bugs, no ant, no wind, no dust. We can choose at what time we want to be wake up and we will take the breakfast (and they directly detail the menu if we have preferences). Then they let us in peace for the rest of the night. The bathroom offer hot and tempered water, and you forget something no need to panic, they give it all ! The day of arrival we go to see the fireflies (a lot of customers get the same idea so we patiently talked with the warm welcoming staff, waiting for the second departure). I do this kind of expedition a lot in Thailand, but never so enjoyable. The river is small, it's very quiet, and there is a lot of firefly very close to us during the trip. Even the boar's motor is not deafening like usually. On the second day before a late check out with authorisation we take one of the self-service canoe to explore the river then to join the beach (very close). The check out was very fast (5 min). Plus : at the arrival we ask for renting a bike. The hotel can provide it directly with the helmets for a cheap price. So we ate outside. It was a perfect stay and we think about coming back (that's sure) maybe to celebrate here our futur wedding. Thank you again !!

siana0238

Contraction site!!!

Reviewed 19 february, 2020

We stayed in Aana resort for 16 nights in January. Worst hotel experience in Thailand!( we have been traveling there for 20 years)! The hotel is under renovation! We had workers and banging and drilling in the front of our balcony all day long! There is rubbish everywhere!There is no restaurant ! The breakfast is very very poor and served in a pool bar with no shade,more than dirty tablecloths and staff who don’t know there jobs and playing with their cellphones!! The management of this hotel is a disaster!! When we asked to see the director,in order to complain about all this,he refused and the person we talked to instead, proposed to offer as a dinner as compensation!!! We felt we have been cheated!! This is definitely not a 4 star hotel and does not worth the 90 € per night we payed!!!

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