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2 adults - 0 children - 1 room

Railay Phutawan Resort

419 TripAdvisor Reviews

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According to guests, it's ideal for:

When you stay at Railay Phutawan Resort in Krabi, you'll be near the beach, within a 15-minute walk of West Railay Beach and East Railay Beach. This family-friendly resort is 5.7 mi (9.2 km) from Ao Nang Beach and 6.5 mi (10.5 km) from Nopparat Thara Beach.Make yourself at home in one of the 44 air...

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7

Quarto casal luxo, Sacada

1 Queen Bed

323-sq-foot room, balcony with mountain views


Internet - Free WiFi

Entert...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

Immediate booking

5

Quarto grand, Vista para o mar

1 King Bed

409-sq-foot room, balcony with sea views


Internet - Free WiFi

Entertainmen...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 1 child -

Immediate booking

12

Family Side Sea View

1 King Bed and 1 Queen Bed

473-sq-foot room, balcony with sea views


Internet - Free WiFi

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Cancellation Policy

Amenities in this room:

Max 4 adults

Max 3 children -

Immediate booking

5

Quarto casal superior

1 King Bed

323-sq-foot room with mountain views


Internet - Free WiFi

Entertainment

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 1 child -

Immediate booking

7

Quarto casal luxo, Vista parcial para o mar

1 King Bed

409-sq-foot room, balcony with partial sea views


Internet - Free WiFi

Ente...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

Immediate booking

11

Cottage

1 King Bed

323-sq-foot room, balcony with garden views


Internet - Free WiFi

Entertain...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

Immediate booking

7

Quarto família, Vista para o jardim

1 King Bed and 1 Twin Bed

645-sq-foot room with garden views


Internet - Free WiFi

Ent...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 1 child -

Immediate booking

5

Quarto duplo superior

2 Twin Beds

323-sq-foot room with mountain and garden views


Internet - Free WiFi

Ente...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 2 children -

Immediate booking

Property Info

When you stay at Railay Phutawan Resort in Krabi, you'll be near the beach, within a 15-minute walk of West Railay Beach and East Railay Beach. This family-friendly resort is 5.7 mi (9.2 km) from Ao Nang Beach and 6.5 mi (10.5 km) from Nopparat Thara Beach.Make yourself at home in one of the 44 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include electric kettles a...

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Check-in starts at: 14:00

Check-out ends at: 11:00

Property Amenities

several
PiscinaEspaço para conferênciasEstabelecimento para não fumantesFireplace in lobbyCofre na recepçãoNão acessível para cadeira de rodasServiços de lavagem a seco/lavanderiaNumber of meeting rooms - 1Espaço para conferências (em metros): 50Espaço para conferências (em pés): 538Assistência para passeios/bilhetesBreakfast available (surcharge)Número de bares/lounges: 1Depósito de bagagensNúmero de restaurantes: 1LavanderiaRecepção 24 horasTerraçoWi-Fi grátisJardimBarbecue grill(s)Children's poolBares à beira da piscina - 1Serviços de casamentoTraslado de/para o aeroporto (sobretaxa)Snack bar/deliTraslado de/para o terminal de balsas (sobretaxa)Number of outdoor pools - 2Número de cafeterias: 1Serviços de babá (grátis)

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    130

  • Very Good

    161

  • Good

    70

  • Reasonable

    30

  • Bad

    28

Travelers profile
  • Business

    0

  • Couples

    198

  • Solo travel

    20

  • Family

    59

  • Friends getaway

    84

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

They sell the view. That's about it!

Reviewed 1 may, 2022

We booked this place to stay as a couple for a retreat purpose. Paid more money to get the best room with the best view. We got what we wanted but unfortunately the whole experience was very disappointing. Pros: 1.Beautiful view. Situated in the midst of greenery looking out onto East side of Railay. 2. They provide a transport to go down to the beachfront and back up.(a tractor type vehicle) The resort is up in the hill, you need to be fit to stay here to walk up and down. We didn't mind. 3. Most staff are nice and polite (with an exception of a maintenance guy.) 4. Breakfast was average (except the flies on the tables and bees in jam jars) Cons: 1.We were unfortunate to be there the same time as 2 big groups consisted of 40 plus something people. We had one guy shouting below us onto his friends at the pool. He kept making crazy noise with no consideration of other people's privacy. I know this is hard for the resort to control so this is NOT a complaint but a suggestion. For example, instead of telling us that the vehicle cannot take us back up to the lobby because the driver was waiting for the group of guests, he should have at least provided another vehicle for us. That way we would not have felt that the group guests had priority over individuals like us even though we paid more money. I think the staff are not well-trained to have service mind. If things cannot be done within that moment, they should promptly take action to find creative solution! A little thing like that does count! For the rest of our stay we walked up and down from hotel to beachfront, couldn't be bothered anymore. 2.We hadn't realised that this place is a TWO STAR HOTEL according to Google. So there is NO SAFE in the room. And there are no pool towels provided. 3.It took ages for us to get into the room.Check in time is 2 PM. But we had to wait and to keep asking them if our room was ready as they sent us to wait at the pool bar. And there was no one bother notifying us. Another couple encountered the same issue but had to wait longer than us. 4. Leaks in the roof. Never before did we encounter leaking ceiling when staying in a seemingly well looked after resort. We had to try to sleep with the sound of rain drops onto ceiling. Water was flowing down onto the bathroom door and down onto the floor. We laughed even though it wasn't funny in the end! They were notified and we were told that they were going to recompense us in some way. Rooms were all booked out. So in the morning after some guests had checked out, they asked if we wanted to move, but that would mean losing a room with the view we had originally booked for. So we decided not to move to save trouble packing and unpacking. 5. The shower had no hot water for the 1st day and more half, we in the end couldn't cope with cold shower anymore, so we called for maintenance guy to come and fix. Waited 30 minutes and this guy smelled of alcohol came with another lady who might be an owner not sure. He in the end fixed it but he was rude, no apology from both persons. 6. They maid did not understand the "Do not disturb" sign. Because of no safe in the room, we wanted to go for breakfast quickly and come back up without having to lock our valuables in the case. So you would have thought hanging the sign "do not disturb" on the door would stop anyone from entering in. But nope! We came back only to find that the room was done. Thanks for their enthusiasm to clean but that's not what the guests wanted! Hotel staff apologised for the mistake. But it's that many "small little things" that count towards how well the guests are treated and cared for. The administrator of FB page sent apologies for all the troubles we had. That's about it. For the money we paid (almost 3000 b a night!) and the service we got, we felt ripped off. We aren't coming back here.

Nok_takeaTrip

Absolute slice of heaven!

Reviewed 13 april, 2022

This place is an absolute gem and I wouldn’t want to stay anywhere else in Railay! The pictures don’t do it justice as to just how beautiful it is - tucked away from the main town, deep in the jungle. All of the staff are amazing (5* service) and the arrival transfer is well worth it (& fun). My kids wouldn’t leave until I promised them that we would return! Thank you for such a memorable stay xx

CathyG1480

Terrible smell

Reviewed 20 march, 2022

The grounds were nice, but once the smell of disinfectant wore off our room smelled like sewage. The smell was so bad it kept us awake at night. We were also getting bitten in bed - we suspect bedbugs. We asked to move rooms for the second night and the next room was better - no smell, no bedbugs. I'm not sure why they would give that first room to anyone. The staff didn't even ask what the problem with the first room was - clearly they knew!

meltravelling255100

Hidden Jewels

Reviewed 11 february, 2021

The only mode of transportation to this place is long tail, which makes this place unique.  Two amazing beaches (East - very calm, West - very wild) in close proximity.  Diamond cave is just at its entrance. The Resort itself seems like it is carved from the forest, fully green. Service is similar to a 5 star hotel. It was an amazing experience being here in this property. 

vivek s

Great Service, Amazing View

Reviewed 26 december, 2020

For the Railay area, I have to say this hotel has noticeably great service with very kind and friendly staff. You are treated very well and the staff really do their best to make you feel welcome and to help you throughout your stay. The view is very lovely and the grounds are so peaceful. It is quieter and you are really tucked in nature. The rooms are clean and comfortable. The balcony we had was so nice and we had a lovely green and garden view. Though you are not on the beaches, it isn't hard to get to them and there is a shuttle service as well- though I really enjoyed walking and being active. I think this is a great option if you choose to stay in Railay- oh and they are one of the few hotels that serve alcohol ;).

Jeni_L_12_12