Perfect for groups
Reviewed 20 September, 2021
I chose the Grand Geneva to host a corporate team meeting. I could not be happier with the choice. First, Lake Geneva is a beautiful place. The resort was a great place to host the meeting. The staff was very cautious with Covid protocols. We used conference rooms (perfect), catering (delicious and punctual), the spa (wonderful), the Brute golf course (very well maintained), the Chop House restaurant (outstanding), and rented the fire pit area for a bonfire and s'mores complete with an on site private bar. Everything from start to finish was perfect. The service was friendly. They bent over backwards to accommodate all our requests. The food was great and always on time for each meal and snack we ordered for the group. The golfers loved their day on the course, and the spa was a wonderful break for those that chose that instead. The rooms are comfortable, and I really can't say enough about the staff. I was very impressed and would host a meeting there again. I came home and raved to my family as well and said we need to go there next time we visit Lake Geneva. You won't be disappointed!
Reviewed 15 September, 2021
Grand Geneva couldn't have done better better job from a customer service stand point. At the golf course the starter congratulated us on our anniversary and send a congratulatory message out to out golf cart, he also offered to take a picture for us and delivered ball markers to us while we were having lunch. Or server at lunch recommended a restaurant for dinner that turned out to be perfect. When we checked into our room there was a plate of chocolate covered strawberry's and a bottle of wine with a message congratulating us on our 37th wedding anniversary. Our experience couldn't have have been better. Wonderful trip all because of the customer service provided by the staff.
Stay N Play
Reviewed 4 September, 2021
Went up for a night and booked a stay and play. Staff was great, room was clean (could use a little updating, and TVs were small), we dined at the restaurant, food was good. Golf course was excellent!
Upscale Pet Friendly Resort
Reviewed 2 September, 2021
If you are looking for a couples getaway, even with your pup!, only a couple hours from Chicago you need to book Grand Geneva! Clean rooms, attentive staff, beautiful grounds and resort with tons of amenities. It is within a 3-5 minute drive from the lake and shopping/restaurant district. It is an absolute must! We will be returning!
Grand Time at Grand Geneva
Reviewed 2 September, 2021
Fitness Center is huge and excellent. The grounds and landscaping are beautiful. We enjoyed our stay there very much. Room was first rate. I like having the sliding glass door with access to private patio with table and chairs.