Based on 27312 review
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This luxury hotel and casino on the Las Vegas Strip features celebrity-owned restaurants, The Forum Shops, an upscale spa and several swimming pools. McCarran International Airport is less than 6 kilometres away. Dining options include a Pub & Grill restaurant, and several restaurants with famous chefs leading them. The famous Bacchanal Buffet and casual dining choices like Beijing Noodle No. 9 are located on site. All guest rooms offer home appliances and modern TV. Hotel rooms include an en suite bathroom with toiletries. During these unprecedented times we are committed to the health and sa...More details
Check-out ends at: 11:00
Pool and wellness facilitiesOutdoor Pool..
Business Facilities / FacilitiesMeeting RoomsSteam roomBusiness Center
Reception servicesConciergeLuggage storage
Reviewed 30 november, 2021
This was our second trip here in as many years. Same hotel, same tower (Octavius), same room type (Premium King). 1)The check-in process was lees convenient than it could have been. Our room wasn't ready until well after 6pm, and the kiosks they have in place for easy room key retrieval were not working properly. 2)Once we get to the room, we are greeted by one sink that has gross gunk and residue caked around the bowl and drain stopper removed like it had just been clogged, and another sink that was thoroughly clogged. 3)The room temp would not get below what felt like 74 degrees the entire trip regardless of what the thermostat was set on (we all have our preferences, I prefer 70). Keep in mind it's November, so it's in the 40's outside at night. If I could have just cracked a window, I would have. 4)The state of the room was sub-par. Much of the furniture and walls were covered in scratches, dings, and chipped wood/finish. The vents were caked in dust. The mini-fridge was open on arrival with a few empty slots (which they would try to charge me for at checkout to make an awesome cherry on top of the whole experience). And the tv quality appeared to be a few levels below 480p with frequently interrupted signal. Not a huge deal, but there were a few times in our several nights stay that we wanted to just relax in the room. Finally, when trying to check out using the phone in the room, the connection quality was so bad that it kept cutting in and out. Again, not a big deal, but Unfortunately Underwhelming. We will be trying a different hotel on our next trip to town. Side note, our first visit was fine. The only real complaint we had that time was the funky cheesy gunk that came out of the jets when my wife tried to run a bath in the jacuzzi (DON"T USE THE JACUZZI).
Awful and disappointong experience. Book somewhere else.
Reviewed 29 november, 2021
AWFUL experience. Me and my two friends stayed at the Cesar's and ended up very disappointed. First of all, check in took more than 45 min and when we complained they said it was because it was Thanksgiving day. We've been traveling to Vegas every year since 3 years ago and haven't had that problem in any of the other hotels. Then, we booked a room called DELUXE which had nothing to do with the name or with the pictures we saw online. The rooms are way old and way small and there was even a picture missing on the wall. When we complained, the manager tried to imply that this was not important. Got some coffee and scones at Starbucks one night and the lady who served us just threw the bags with the scones to us. Super rude. We've been to Cosmopolitan and Venetian and we're seriously expecting so much more from CP. Would definitely recommend you to find another hotel which, for the same price, will make you feel welcome as a guest and not just a number or an amount of money.
Customer service at this hotel was nonexistent. Absolutely no one was helpful or caring. DON’T STAY or waste your money
Reviewed 29 november, 2021
The staff was inefficient! No housekeeping, charged for parking (when part of room charge) and then charged again instead of crediting - employees refuse to deal with the situation. Slowest registration process and extra charges not indicated. Overall attitude of the employees was not welcoming. Very disappointed- will never go back to this hotel.
Reviewed 29 november, 2021
My wife and I were really excited about staying here during our Thanksgiving trip. The facilities were nice and clean, but they immediately put a $700 hold on our CC. When we went to question it, they said it was for incidentals. We questioned several upgrades they gave us and were told it was a flat rate of $50. at check out we learned that it was $50 per day and also included a "resort fee" of another $50. We had already pre-paid for the room before coming and were hit with another $500 in charges at checkout. All were "upgrades" and "resort Fees" that we were not informed of at check in. We will be staying elsewhere in future trips. The front desk staff was rude when we questioned them about the charges. (We were not being rude to them, just asking legitimate questions.) It was also made known to us during the trip that Caesar’s is the busiest of all the casinos, so if you hate crowds, stay away.
Las Vegas Caesars
Reviewed 28 november, 2021
I was very excited for my trip this month. I was sad that room had to heat, thankfully they moved us to another room but we were downgraded. Smoking is allowed everywhere instead of designated areas. Pool was closed for the season. Very disappointed.