Hotel Thomas

We went on a national holidays tour stayed at this hotel and after hearing some bad reviews I was pleasantly surprised the hotel was clean large room with on suite staff were brilliant. Especially the manager Anna who worked with her husband Jerome. They have recently taken over the hotel. Walking distance to village square with restaurants and bars. All very nice and friendly.

What a disgusting hostel or is it a one star hotel if not it ought to be the place is a dump and the food is disgusting .we were there for 5 days and never had a decent meal ,breakfast was sparse it must work on a very low budget . Rooms are sparse very hostel looking but in their favour sheets and towels were clean. The nicest part of the hotel was the terraces nice furniture and very pleasant. If this is the best National holidays can do won't be using them again,

Visited this hotel in august 2019 first impressions from the outside is a tired in need of sprucing up. The hotel inside is ok at best at the reception , but the room was another matter , the walls were supposed to be white but were actually grey with filth and the carpets were disgusting did not walk barefoot in the room . The bath had stains in it and so did the sink. We could not use the air con as it started to leak and the water was dripping through the light in the ceiling. Now onto the meals , breakfast was continental but not much choice and the hot food was served after our party had finished. The evening meal was in my opinion inedable and no choice to choose from . We were told we either liked it or lumped it.All in all an awful hotel and would not go back and would not recommed it.

Just returned from group trip. Hotel manager refused to serve dinner on first night as we had been delayed at port. Reason given was that caterers provide meals at set time and this cannot be changed. Refused to offer even a cold tea and eventually offered ‘fruit salad’ after 2 long days of travelling! Was probably a blessing as food the rest of the week was dire really, no menu offered. Very basic food, pretty much like old school dinner standard. Staff however did try to help and satisfy us with what little resources they had. Lack of communication between catering staff and manager - had to remind them vegetarian as manager did not communicate this even though it was on notes. Hotel very basic and budget style. Swimming pool top of hotel, pretty clean although some maintenance required with a light floating in pool and drain cover broken. Rooms dated but were clean and refreshed daily although toilet paper must be a precious commodity here - had to keep requesting as it would not be replenished automatically. Balcony window would not shut and safe did not work. Despite mentioning to manager on several occasions was never fixed during stay. Although most of staff were helpful and friendly the manager was quite arrogant and just laughed when I explained we felt a bit vulnerable having no safe and a balcony door that did not shut properly. Eventually she offered to let us use hotel safe a day before we left. It turned out that much of the group did not have working safe - find it hard to believe that they all broke at once and looking at the rest of the hotel expect that maintenance is low on the priority list. Restaurant area is at the top of hotel by the swimming pool whilst bar is on the ground floor?! Catering staff would take one drinks order before serving dinner. Not very well laid out. Bar very expensive and very limited, no lemonade??! Apparently no one drinks it even though every other shop and restaurant in area stocks it. Understand that this is a budget hotel but feel that it isn’t very poorly managed. With a better management and a bit of maintenance and rejigging of layout this could be a good budget hotel.

On night we arrived there was NO Evening Meal as it is a set time of 8pm. We were not due to arrive until after 9pm. On Monday we all sat down for dinner at 8, But after taking drinks orders etc it was 8.45pm before starter came out and well after 9 before mains. A number of people asked why we couldn't have ate the night before, But were told we couldn't. The menu for rest of week was in French which someone managed to put into English. It was a case of if you didn't like you didn't eat. People went out to eat the rest of week. The bar had only small cans of lager which were 3.50€ each, They had limited stock. When asked for a Lemonade was told we didn't bother buying it anymore as people don't drink it. They do have a Swimming pool up on the roof with nice views over Cannes, However there is a drain cover in pool area which is broken see picture and by Thursday was missing completely, Thus someone could have gone down it. Also on 2 nights noticed a light floating in the pool. The hotel itself is tried and dated and in need of some TLC which I can not see happening under current owners. It is also quite a way from Cannes. It took me over 45 minutes to walk down. There is a local bus every 15 minutes the number 1, But that is a 10 minute walk to the bus stop. Going back to the food it is a contential breakfast and the evening meal is cooked off site and transported there in containers. Not good.