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TripAdvisor Review
Based on 458 review
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School groups, business and leisure travelers all enjoy this comfortable, centrally located Utah Valley, 100% non-smoking property. It is the pleasure of the friendly, exceptional staff of the Best Western® Timpanogos Inn to welcome travelers from all around the world and provide them with clean and...
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School groups, business and leisure travelers all enjoy this comfortable, centrally located Utah Valley, 100% non-smoking property. It is the pleasure of the friendly, exceptional staff of the Best Western® Timpanogos Inn to welcome travelers from all around the world and provide them with clean and comfortable lodging. Located adjacent to Interstate 15, (Exit 279) in Lehi, Utah. This hotel enjoys unprecedented access to nearby Talons Cove Golf Club and Reception Center, Utah Valley University, Brigham Young University and easy access to Salt Lake City. The hotel's central location is close to...
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Check-in starts at: 15:00
Check-out ends at: 11:00
Values realeated to administratives fees are already included at the moment of purchase at the HURB website. Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Elevator
Hot tub
TripAdvisor
Excellent
263
Very Good
112
Good
41
Reasonable
22
Bad
20
Business
77
Couples
103
Solo travel
20
Family
212
Friends getaway
16
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 20 July, 2021
The only issue that we had was a number of mosquitos, a dozen or so in the room. Once we turned on a light by the door, they moved away from the bed for the night. We did get a good night's sleep after that.
Dave F
Reviewed 30 June, 2021
It’s a good clean hotel, we usually stay here because it’s close to our family. Breakfast is hot and yummy, the staff is amazing and very helpful. It is definitely a good place to stay for the price 😊 I never sleep good in a hotel, so don’t judge by my lower score on that
jessmurdock84
Reviewed 9 June, 2021
Very easy to access, right off the interstate. Our room did have a strange odor but when I spoke to someone at the front desk the next morning I stated that it could have been the cleaners that they were using. Bed was comfortable, wi-fi was sufficient and shower pressure was also sufficient.
IloveWDW2
Reviewed 5 June, 2021
We didn't have room service for 2 days. Even after asking the house keeper to clean our room after 2 days, she told me that she didn't have time. I had to go to the front desk and get clean towels and garbage bags to clean our own room. I went to the front desk and was told that she would send a message to the manager and the head of house keeping and make sure that we had our room cleaned the next day. We returned the next day, day 3, to find our room had not been cleaned. I went to the front desk and the man at the front desk got someone and they removed the trash and got us fresh towels.
JanK3318
Reviewed 27 May, 2021
Read this before you stay here! We are older people, and both of us have some health issues. In addition, we were helping to take care of an elder relative who just had surgery, so sleep deprivation was an issue. We desperately needed a good night's sleep. At about 4 AM the fire detector began a shrill beep every 60 seconds. The battery was out of power. The only thing a hotel has to do to avoid this situation is follow a program of routinely swapping out batteries! I went to the front desk. We could not change rooms because it would require transfer of special equipment. They gave me a battery. When I got back to the room my wife was crying due to duress. I stood up on a wobbly foot stool in the dark and tried to replace the battery. It took 5 minutes for me to get the shrill beep to stop. My wife was able to get back to sleep, but due to insomnia and the fact that my sleeping medicine had worn off, I could not. I spent the day dizzy and feeling like I was in a cloud. I told the manager they should not charge us for the room, but she only gave us half off for one night. Their negligence with regard to maintaining the smoke detectors physically harmed us, and they still charged us for the room! Perhaps the biggest insult was when the manager told me that charging us was justified because THEY solved the problem. They solved it?? Was this a joke? If they take such poor care of their smoke detectors, do they really sanitize the rooms? Is the pool really safe? Is the food safe?
JeffH30