Hotel Portal Lençóis

TripAdvisor Review

Based on 290 review

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The Hotel Portal offers complete apartaments, pool with snack bar, game room, jogging track, modern Convention room, international restaurant, american bar, shops and a beautiful panoramic view and private parking. Are 84 units with balcony, colour TV, satellite dish, telephone, air conditioning, mi...

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Availability

Select the date of your trip

LUX

Balcony, Garden View, Telephone, Radio, Satellite Channels, Cable Channels, Safe, Air Conditioning, Desk, Fan, Connecting Rooms Available, T...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 1 child -

by 7 years

Immediate booking

MEZ

Balcony, Garden View, Telephone, Radio, Satellite Channels, Cable Channels, Safe, Air Conditioning, Desk, Fan, Connecting Rooms Available, T...

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Cancellation Policy

Amenities in this room:

Max 3 adults

Max 1 child -

by 7 years

Immediate booking

BAN

Balcony, Garden View, Telephone, Radio, Satellite Channels, Cable Channels, Safe, Air Conditioning, Desk, Fan, Connecting Rooms Available, T...

See more details

Cancellation Policy

Amenities in this room:

Max 4 adults

Max 1 child -

by 7 years

Immediate booking

Property Info

The Hotel Portal offers complete apartaments, pool with snack bar, game room, jogging track, modern Convention room, international restaurant, american bar, shops and a beautiful panoramic view and private parking. Are 84 units with balcony, colour TV, satellite dish, telephone, air conditioning, minibar and sound environment.

Check-in starts at: 14:00

Check-out ends at: 12:00

Property Amenities

Cot available on requestAccepts major credit cardsPlayground
Accommodation
Apartment for smokersHair dryerPlayground
Common areas
Playroom
Reception services
24 hour reception
Food & Beverage
PubrestaurantPrivate Restaurant
Transport options
Pool BarFree Parking
Pool and wellness facilities
Pool
Business Facilities / Facilities
Meeting RoomsSteam room
Cleaning / Laundry Services
Daily maid service
several
Wheelchair Accessibility
Family entertainment and services
Playground

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    88

  • Very Good

    122

  • Good

    55

  • Reasonable

    16

  • Bad

    10

Travelers profile
  • Business

    7

  • Couples

    71

  • Solo travel

    7

  • Family

    139

  • Friends getaway

    47

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Bad service

Reviewed 28 july, 2019

I have never being in a hotel that does not fix the room until late in the evening, and does not do the beds! It is located far from the city center. We spent three days in the hotel, and the service was very poor. The hotel premises were good, but the rooms were old and not well maintained. If we ever return to Lencois, it will not be at this hotel.

Jose Luis P

Worse hotel ever

Reviewed 25 july, 2019

First of all, they don’t do the bed, and in order to have your room cleaned by the staff you need to ask several times to the reception. WiFi is really poor, working only in some specific areas of the hotel. Besides, you can enter with the key of your room to all rooms, being the most unsafe hotel I have ever seen. I cannot recommend it at all.

Sofía M

Confy ans cozy!

Reviewed 13 october, 2018

The hotel is really great, the breakfast is perfect, a lot of a typical food, and the mountains vision is a perfect scenario. The staff are very attentive. try a caipirinha by the pool, an excellent request.

soaresazevedo

Excellent Hotel with Outstanding Food!

Reviewed 30 may, 2016

This is a very beautiful hotel with a nice hiking trail and waterfall behind it. It has beautiful clean rooms with outstanding food. The pool is beautiful with a bar inside the pool. The free breakfast was upscale and MASSIVE!! It was the most delicious and from 6am to 10am, the table was never empty, the coffee was always fresh. We ate dinner one night at the hotel, and while it is very expensive it was very delicious. I didn't see a dinner buffet as some talked about, it was very elegant and amazing. I experience very helpful staff and service every time I needed something. Our room was simply beautiful. The view of the mountains and landscape was so beautiful and peaceful. I will say that the ONLY complaint that I have is the very thin walls. There was a VERY loud man in the room next to us that liked to yell a lot and we heard it all. I have stayed at many hotels with other loud guests and this one was exceptionally loud. Also, the wifi is almost not existent. I know when you are there you are in no need of this but if you want to post photos or just answer emails, it's very difficult. The restaurant has wifi, but it's very VERY Slow. You also can access wifi from the rooms but again, it's not much. I loved this place even though I had a couple of complaints. The rooms can be very expensive but to me it was worth it.

cynde97

The Best

Reviewed 30 april, 2015

For sure the best hotel in Lençois We arrived late night and were welcomed with a very good dinners. Food is top quality, Rooms are comfortable, roomy and placed in levels, lots of outside corridors, help to preserve privacy and offers the nice surrounding landscape at each time you move from the room

67ivans