/https%3A//photos.hotelbeds.com/giata/31/317058/317058a_hb_r_001.jpg)
/https%3A//photos.hotelbeds.com/giata/31/317058/317058a_hb_w_010.jpg)
/https%3A//photos.hotelbeds.com/giata/31/317058/317058a_hb_f_001.jpg)
TripAdvisor Review
Based on 1596 review
See all
This lovely hotel is located in Downtown. The 366 welcoming units offer a perfect place to relax at the end of the day. This accommodation does not accept pets.
More details
This lovely hotel is located in Downtown. The 366 welcoming units offer a perfect place to relax at the end of the day. This accommodation does not accept pets.
Check-in starts at: 15:00
Check-out ends at: 11:00
Values realeated to administratives fees are already included at the moment of purchase at the HURB website. Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Snack bar/deli
Sauna
Concierge
Sauna
TripAdvisor
Excellent
820
Very Good
430
Good
191
Reasonable
89
Bad
66
Business
596
Couples
324
Solo travel
67
Family
318
Friends getaway
150
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Reviewed 29 July, 2021
We had to cancel the reservation we made due to a number of reasons! Downtown Lexington was a filthy disappointment and we didnt feel safe at the hotel location. Streets had some spicicious looking people and we certainty weren't happy when we discovered the "free parking" advertised was an open lot for an open invitation for criminals to break into vehicles! Not to mention the renovation taking place just feet away from hotel entrance at the adjacent Rupp Arena! Not a good location or situation!
vickihVH2021
Reviewed 29 July, 2021
We based our day on the hotel website ... we came to relax early afternoon ... spending 3 days in the area. When checking in mid afternoon and just wanting a drink before relaxing ... the bar was closed. There is nothing posted on their website stating hours of amenities may be affected and it shows the bar open at 11am. So we left our hotel and went to the HILTON ... Blue Martini Bar was awesome. When returning to our room it was super hot so we turned down the air as low as it would go ... 60 ... it took from 5 pm until after midnight to even seem sort of cool ... who wants to move rooms or have someone come in once in pjs ... not us ... so we choose to suffer through. Our biggest issue was the horrible road noise ... as a Hyatt Globalist you would think the staff would put you in a nice quiet room (with air) ... we had Room 1429 and even though it was clean it was a horrible night of noise. Breakfast ... carpets and chairs are filthy. Buffet hot food was cold and Eggs Benedict off the menu were probably the most awful thing I’ve eaten in a long time. Soggy biscuit, way too much sauce and the Eggs were barely poached and slimy. Staff very very nice and service was great regardless of horrible food. I’m sorry to share disappointment but it’s a fair review and we wish our experience was better.
Tamra N
Reviewed 28 July, 2021
While visiting family my flight got cancelled. I called the Hyatt to see if they shuttled to and from the airport (which they do), while on the phone, the gentleman was very nice and very polite, they also sent the shuttle back out to the airport for me even though it had just returned to the hotel. While checking in everyone was very nice and the restaurant in the hotel was very good and delicious as well. Everyone was just very professional and great! I was very impressed and definitely would stay again!
sierram217
Reviewed 26 July, 2021
Came down for my grandson baseball tournament, very clean, nice and personable staff, very helpful with directions to getting to places, close to so many restaurants and things to do. Just a lovely property
Glamiejohnson
Reviewed 25 July, 2021
Other than not having the room serviced during my stay, the hotel was nice. The hotel cannot help irresponsible parents who let their undisciplined, privileged kids loudly run up and down the hall at night, but it would help if management tried.
SCnative1964