House Boss Resort Hotel Lijiang

This hotel is absolutely beautiful and we received such great service, in particular from Vicky, who spoke fantastic English and was so helpful! I had booked a non-smoking room with two single beds (it was all that was available on the website) but I connected with Vicky before we arrived to see of there was any chance of getting a room with one double bed. She actually gave us a room which was more like a suite, with a separate living room area, HUGE King-sized bed and a gorgeous bathroom with separate tub. The room had underfloor heating, much welcome for a trip in December! Our flight arrived very late (01:30) but Vicky had arranged a driver to meet us at the airport so it was all very smooth and easy. We finally met Vicky at breakfast the following morning, and when she found out we are vegan, she offered to get the kitchen to make us some different vegetables – very kind. She walked us to the old town (about 10 minutes away from the hotel) and told me to phone her if we got lost! She also offered to help us buy bus tickets to travel to Shangri-la. I have never known such service, truly above and beyond! Unfortunately, Day 2 of our trip, we got very sick and spent the next two days in bed until finally deciding to travel back home to Shanghai. During this time, Vicky kept us supplied with drinking water, tissues and hot ginger tea. Such care and attention when you are feeling terrible goes a long way! When we told her we would be leaving and not continuing with our trip, she again arranged a driver to take us back to the airport. The hotel itself is stunning, set around a series of courtyards in a traditional Chinese style, but very warm and comfortable. As I mentioned, it is a 10-minute walk along a small river to reach the old town. Breakfast has a small offering of toast, pastries, cereal, some hot Chinese dishes, tea and coffee. In the next few months, we want to return to this beautiful part of China and continue with our trip – when we do, we will DEFINITELY stay at this hotel again. Thanks, especially to you Vicky!

Very Nice hotel with large room and lovely bath room not fare from the old town but not in the crowded area. The old town visit could be done by walk. Small restaurant but nice food and the chief is ready to help you and you'll be served as you like. We stay there 2 nights.

Huge thanks to Della for providing us with service that went above and beyond our expectations. Della was the one English speaker that we had dealings with at the hotel. The fabulous service started with email communications to us a few days prior to our stay to ensure that we had enough clothing to stay warm during the morning and evenings, and also if we needed a transfer to the hotel. When we arrived, Della greeted us and announced that we were given a room upgrade for free. She then accompanied us to our room to give a general orientation of the rooms features. Della then offered to escort us to the path that led to the Lijiang Old City, and she fulfilled that offer after we spent about 30 minutes in our beautiful room unpacking. The room was one of the nicest, luxurious rooms we have ever stayed in. On the day we were leaving, Della even gave us small gifts made by her Mother and she arranged a taxi to the airport for us. Again, thank you very much, Della.

HOUSE BOSS LIJIANG RESORT HOTEL was a wonderful mix between comfort and tradition. The architecture was stunning in an ancient Chinese fashion yet resembled modern interior design with geometric surfaces. The room layout was spacious and comfy, and the breakfast was also great. Being surrounded by a view of trees, water, and fish really gave the place a feeling of zen. Needless to say the service and facilities were world class!

Lovely new boutique hotel with great rooms and nice common areas including fish pond, tea room and restaurant. Located just outside the historic Old Town of Lijang, it is out of the busy tourist area, but only a minute walk to all of the shops and sights. The manager Della was very helpful and friendly, even arranged a special dinner for our group.