Kingdom

We were at this hotel for the UANA games with kids competing over a 4 day period. The bathrooms flooded, we experience several power outages and the ACs did not function. What was interesting, is that adjoined to this hotel is a Casino owned and run by the hotel. They had full service, no power outages and cooling was not a challenge. This indicated to us that there was little or no interest in the facilities and treatment of guests at the hotel specifically over 200 teenagers and parents. We reported the issue to the desk staff on numerous occasions and also contacted the managers, however they did not see it fit to respond or provide any assistance. I do not recommend this hotel at all for either long or short stays. The area leaves much to be desired while the amenities and service does not in any way compensate. Management needs to ensure that they are available to address guests issues and challenges in a timely manner.

My flight was cancelled so they sent us here and the rooms are soo big and gorgeous! 😍. Since we weren’t actually staying in the hotel they only have us 1 option for dinner which was not really cool and the food was ok. Recommend for 1 night stay

Remarkable front desk/ reception service managed by Milera to coordinate excursions and support services. Location is Okay and some good restaurants at 3 to 4 blocks. Large room, excellent food! Only breakfast service was not up to the speed needed by the numerous guests

Lince is a blue-collar district of Lima, clogged with traffic an noises. The only attraction nearby may be el Parque de la Reserva where in the summertime has nightly water fountain show. Most tourists have no reason to stay here. We were put here by the airline for one night due to flight change. Having said that, the hotel did its job offering a a clean, calm, comfortable lodge. In spite of the noises on the street, our 5th floor room was nice and peaceful. The staff were nice and courtesy. Their English was passable like many tourism staff in Peru. With only one night stay, we did not request for additional services. But we had a good night sleep and the food served at the hotel restaurant was tastier than many restaurants picked randomly on the street. Will we go back to it? No particular reason to! Did we have a good stay? Absolutely!

Well... It's basically a tacky hotel attached to a casino. If you like to play gambling games... That's definitely not my case, by the way. Inside a modern glass facade, lays an old-fashioned (if not run-down) interior. The room is big, the bed is comfortable, furniture and facilities are tired, the bathroom is somewhat run-down and WiFi is weak and unreliable. Its location is not the best: a kind of a distance from the main tourist attractions and somehow suspicious after dark. Furthermore, it is in a busy street and the room windows insulation against outside noise is absolutely poor. Food isn't their speciality as well. I had a Chinese sauce noodle for dinner and, surprisingly, the same dish was available in the breakfast buffet next morning. Nothing seemed particularly tasty. I've had much tastier menus at San Pedro market in Cusco (for 2 dollars) than here in this supposedly upscale hotel restaurant. Regarding the menu, the tacky decor and the signs scattered everywhere in Eastern ideograms, it seems this hotel targets Chinese guests above all. I have only stayed here for 24 hours because of a missed connection at the airport (the airline has an agreement with this hotel). Do you think I would come back by myself? Probably not.