Based on 465 review
Select the date of your trip
This hostel is located in the centre of Lisbon, only 10 minutes from downtown Lisbon and Parque das Nações. Nearby places of interest include the famous bullfighting arena of Campo Pequeno, the city zoo, and historic sites like Jerónimos Monastery and Belém Tower. There is a metro station close to the hostel, providing easy access to all of Lisbon, including the historical centre, Bairro Alto, St. George Castle, and Lisbon's beautiful shopping centres.
Check-out ends at: 11:00
Reception servicesLuggage storage
Do not recommend
Reviewed 15 october, 2021
Except location everything else was bad. No towels in the bathroom when we arrive, but I saw a cleaning lady in corridor, asked her if we can have some, she said yes, in 15 min. When leaving the hotel to go for a walk around Lisbon, asked on the reception one more time about the towels. When we came back, around midnight, still no towels! Smell in my toilet, was like smell in public toilet (dirty one). Extremely dirty carpet. "Tired" sheets. Very dated and not clean room in general. I only stayed there because friend of mine booked the place. Me myself usually checking the reviews first. And the reviews here is pretty accurate here. Do not recommend!
WORST HOTEL I HAVE EVER STAYED AT. THEY ARE SO RUDE!
Reviewed 24 january, 2021
I left the same evening that I came. It did not match the description on booking.com and I have never experienced such rude customer service at a hotel before. After notifying them about the mistake and that the room didn't match the description and pictures, the guy in the customer service basically said that he didn't write it, so it wasn't his problem - Apparently, then it's the consumer's problem. I was then given a very old and super cold room (due to old windows). Just a very bad experience and what should have been a relaxed weekend turned into a very bad Friday. I tried to contact them the next day as I felt (and still feel) entitled to a full refund since they had lied about that they offer on booking.com and I ended up leaving. The answer I got was a recap of what had happened the night before, apart from the fact that non if it was true - They basically wrote to me as if I was stupid and couldn't remember the night before. Why lie to me about what had happened, when I was there and know it's not true? After I pointed out that their "recap" wasn't true, they never responded again.
Reviewed 15 november, 2020
Stayed here one night for a layover. Booked when i arrived at the airport and arrived at hotel half hour later in the evening. Terrible reception. Staff did not speak English and charged me 4 euro local tax, even though on expedia it stated it was 2. Was no point in arguing due to language barrier. Room looks very outdated, with frayed carpet and had a weird smell. Shower stall is extremely small but had good water pressure. There's literally nothing in the room. Not even a kettle and the safe doesn't have a lock. Location is alright, 12 minutes by bus to airport. Would not recommend to stay here longer than one night.
Reviewed 10 november, 2019
Only good location, near metro station, bad breakfast, very bad old room and furniture, unkind and unprofessional staff. Not for recommendation. No wi-fi in the room. Dirty. Breakfast poor. The stuff was very unprofessional and incompetent about our claims. Although we asked to see the manager he never was at the hotel and we couldn't salve the problems we had. This is a hotel ranked with 3 stars but it doesn't deserve even 2 stars. Bad hotel, in a wonderful town.
Use as a last resort only
Reviewed 26 september, 2019
Tired, dirty, and badly in need of a refurbishment. Basically every a square foot of carpet I saw in the building was I stained and worn thin. Rooms amazingly basic and appear last refurbished many years ago.