Hotel HF Fénix Urban

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$ 78

TripAdvisor Review

Based on 1603 review

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Property Location With a stay at HF Fénix Urban, you'll be centrally located in Lisbon, within a 5-minute drive of Lisbon Zoo and Rossio Square. This 4-star hotel is 5.3 mi (8.5 km) from Lisbon Oceanarium and 0.7 mi (1.1 km) from Marquis of Pombal Square. Distances are displayed to the nearest 0.1...

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Property Info

Property Location

With a stay at HF Fénix Urban, you'll be centrally located in Lisbon, within a 5-minute drive of Lisbon Zoo and Rossio Square. This 4-star hotel is 5.3 mi (8.5 km) from Lisbon Oceanarium and 0.7 mi (1.1 km) from Marquis of Pombal Square. Distances are displayed to the nearest 0.1 mile and kilometer.
- Liberty Avenue - 0.5 km / 0.3 mi
- Edward VII Park - 0.5 km / 0.3 mi
- Marquis of Pombal Square - 0.5 km / 0.3 mi
- Atrium Saldanha - 0.8 km / 0.5 mi
- Saldanha Square - 0.8 km / 0.5 mi
- El Corte Ingles Mall - 0.8 km / 0.5 mi
- Gulbenkian...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
Business Facilities / Facilities
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless Internet access and concierge services.
several
Elevator
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wirelePamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (suTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this campground include a television in a common area, aPamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (suPamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (suTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Pamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (suPamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including a spa tub, an outdoor tennis court, and a sauna. AddThis smoke-free hotel was built in 1950.Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hostal include complimentary wireless Internet access, tCon bicicletas de alquiler y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. EncoTake advantage of recreation opportunities such as bicycles to rent or take in the view from a rooftop terrace and a garden. Additional features at this hostel include complimentary wireless Internet Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Take time to pamper yourself with a visit to the full-service spa.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Take in the views from a rooftop terrace and a garden and make use of amenities such as concierge services.Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a seasonal outdoor pool and bicycles to rent. This hotel also features complTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access.This smoke-free hotel was built in 1950.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access.

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    575

  • Very Good

    767

  • Good

    170

  • Reasonable

    53

  • Bad

    38

Travelers profile
  • Business

    99

  • Couples

    738

  • Solo travel

    71

  • Family

    317

  • Friends getaway

    248

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Great Hotel, shame a little bit too far out fdrom centre

Reviewed 22 march, 2020

After travelling from Porto, staying at HF Ipanema, this was a little bit of a disappointment. Hotel front staff, great, Barman was excellent but the morning crew at breakfast were surely, unfriendly and looked as if they would rather be anywhere but there. The breakfast itself was plentiful but the bacon, scrambled eggs and everything that should have "Hot" was far from it. Porto HF coud teach them a lot. The rooms were ok, not as good as Porto. They were tired, clean but lacked somrthing. As I ave said, the Hotel is a quite a way from the centre. Local restaurants are in short supply, as were bars. Metro was very close by but we prefer to walk. As we were leaving everything was shutting down, so were releaved to back to the airport and home. If travelling to Lisbon again, we would choose a Hotel closer to the centre, sorry HF Urban. One last comment regarding noise, on floor 3 where we were, you hear the Metro trains thundering through from around 7 in the morning to gone midnight. They seem to be right under the Hotel.

Philbotting1524

Avoid

Reviewed 8 march, 2020

We had a bad experience with our booking with this hotel. They refuse to speak to us on call or reply to emails. They just ignore the customer. We have paid for our 6 day stay but will not be using it. We will not be staying at this hotel group in future.

CSB23

Unusual

Reviewed 4 march, 2020

My husband and I stayed at this hotel for four nights. Our room was clean. The beds were very uncomfortable. Both of us have been suffering with back pain during our stay and since coming home. On our first day we went out for a stroll and lunch. When we returned to our room, the key/card for the electricity was gone so the room was dark and we didn’t have the benefit of the air conditioning having cooled the room. It also affected the fridge. We suspected that the maid might have taken the key/card and reported this to reception. The reaction to our complaint was amazing and contradictory. One of the receptionists claimed that it was standard practice for the maid to have taken the key/card. The other said that the electricity worked totally separately from the card.....it was on a different circuit, apparently, whatever that means??!! The first receptionist showed signs of discomfort at hearing this information and mumbled something. We informed them that for the remaining three days we would not be availing of the maid service. We are totally bemused and disappointed by the way our query was received. Appalling “service”.

Marguerite731

Great hotel!!!

Reviewed 11 december, 2019

This is a wonderful/modern very well located hotel to stay in while in Lisbon. Metro stations are close by which I found extremely comfortable. Room was really spacious and I got to enjoy the breakfast. Would definitely recommend it.

AndyEidels

Reasonable option close to downtown Lisbon

Reviewed 2 december, 2019

HF Fénix has a nice staff, very patient to explain the rides around. The hotel is clean, has comfortable bed linens and pillows, offers breakfast and it's well placed, close to downtown, so walking there is viable for the main rides of Lisbon.

ronald p