Hotel Mercure London Heathrow

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$ 53

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TripAdvisor Review

Based on 1348 review

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Property Location With a stay at Mercure London Heathrow Hotel in Hayes (Pinkwell), you'll be within a 15-minute drive of Windsor Castle and Twickenham Stadium. This 4-star hotel is 10 mi (16.1 km) from Wembley Stadium and 10.2 mi (16.5 km) from Hampton Court Palace. Distances are displayed to the...

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Property Info

Property Location

With a stay at Mercure London Heathrow Hotel in Hayes (Pinkwell), you'll be within a 15-minute drive of Windsor Castle and Twickenham Stadium. This 4-star hotel is 10 mi (16.1 km) from Wembley Stadium and 10.2 mi (16.5 km) from Hampton Court Palace. Distances are displayed to the nearest 0.1 mile and kilometer.
- Stockley Park - 1.8 km / 1.1 mi
- Ealing Broadway Shopping Center - 10.6 km / 6.6 mi
- Colne Valley Regional Park - 10.8 km / 6.7 mi
- Twickenham Stadium - 10.8 km / 6.7 mi
- Syon Park - 11.6 km / 7.2 mi
- Twickenham Stoop - 12 km ...

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Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
several
Elevator
Reception services
Luggage storage
Business Facilities / Facilities
Business Center
Acrylic protection between customers and employees in the main contact areasContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsLaundryTemperature measurement available to customersWheelchair access - noEmployees wear personal protective equipmentEmployee temperature is measured frequentlyIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CIndividually packaged meals available for dinnerFree wireless internetFrequently touched surfaces are disinfectedDry cleaning / laundry servicesCoffee / tea in common areasParking (limited spaces)In-room accessibilityContactless check-in availableMultilingual teamQuick checkoutBreakfast available (surcharge)Bar / LoungeWheelchair accessible bathroomTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hostal include complimentary wireless Internet access, tCon bicicletas de alquiler y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza y jardín donde sentarte a contemplar el paisaje. EncoPamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including a spa tub, an outdoor tennis court, and a sauna. AddTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as bicycles to rent or take in the view from a rooftop terrace and a garden. Additional features at this hostel include complimentary wireless Internet Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wireleTake time to pamper yourself with a visit to the full-service spa. This lodge also features complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Pamper yourself with onsite massages or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (suTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. This hotel also features a television in a common area, tour/ticket assistance, Free self parkingPamper yourself with a visit to the spa, which offers massages. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access.Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this Mediterranean hotel include complimentary wirelerestaurantElevator

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    283

  • Very Good

    402

  • Good

    326

  • Reasonable

    181

  • Bad

    156

Travelers profile
  • Business

    265

  • Couples

    449

  • Solo travel

    189

  • Family

    291

  • Friends getaway

    64

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Run to save your belongings

Reviewed 1 december, 2021

Me and my crew, are stayng at mercure hotel from 24.10 to 29.12.2021. The staff is very friendly but the management SUCKS. From the rooms, when we were at work things are getting stolen. Tobaco, tigaretes, laptops. The management don't want to take blaim but they told us that a master key was used to acces the rooms. The master key, as they say, was stollen from the reception but it was not cancelled for more than 2 weeks, becouse the management is "conducting an investigation". The management SUCKS. RUN FROM THIS HOTEL IF YOU CARE ABOUT YOU THINGS. The hotel dont want to take any responsability.

432remusc

Great Quarantine Stay

Reviewed 30 september, 2021

Traveling from the UK red list means that you have to undergo quarantine in a hotel upon arrival. The place where you stay, and its staff, can make or break this already distressing experience. However, at Mercure London Heathrow you will be received by the loveliest receptionist (Geeta) who made sure my stay in the hotel was the best possible. I cannot eat spicy food and the staff called me every day and ask me what I wanted to eat. The food, in general, has been great, resh and with different options throughout the week. The hotel also offers one free (7 pieces) laundry service, which is VERY convenient considering how long quarantine is. WiFi works great and the quilts are very cozy. Again, thanks to Geeta, and the rest of the staff, for making this quarantine feel just like staying at home.

freddyl732

"10 Days Quarantine at Mercure London Heathrow"

Reviewed 15 september, 2021

My daughter and I were forced to purchase 10 day mandatory quarantine at this hotel. On arrival we were greeted by Geeta, who I found sincere, friendly and sympathetic, which was very much needed after stressful journey we both had. Our room was clean and had everything we need during our stay. Fortunately we did not had any nasty surprises like other guests i.e. creepy crawlies. Wifi connection could have been better, I had to use my mobile data to undertake work from a hotel room. In terms of hospitality, all we needed is to ask and they would try their best to accommodate. Food was okay, breakfast little repetitive, had more variety at lunch time, Indian cuisine almost everyday for dinner, which I found little difficult to digest at times. Alternatives were available on request, but mostly fast food. On reflection: I would have prefered balanced diet, at least 50 % vegetables & fruits. My advice for the hotel is to review their offerings and encourage healthy eating for their guests. Only criticism around unkempt grounds, we were allowed out daily for exercise, it was literally car parking area surrounded by wooded fencing with barbed wire, which I found very ugly and unnecessary. Let's not forget guests, who are staying at this hotel not a criminals and all paying customers and it is unacceptable for guests to be subjected to such unpleasant view, especially for children not a great experience. I am not suggesting landscaped garden with water feature, but just a clear up and upgrade fencing, add some borders with evergreen plants/trees, which is good for the environment and pleasant view for your guest to enjoy.

397feruzam

Staff at mercure

Reviewed 13 september, 2021

I have been stopping at the mercure hotel for the last 10 days. The staff have been excellent and food has been very good as well. Clean rooms. Fresh towells. Honestly first time I’ve used this hotel and honestly I would recommend this again for anyone who wants to stay close to the airport. There is a receptionist under the name of geta. She has been absolutely brilliant in all aspects of making my stay and others brilliant here. Any issues she’s the one on the ball to sort it out. Fantastic communication with the guests. Many thanks Naheem

760naheemm

Warning For Overseas Students

Reviewed 8 september, 2021

My 18 year old niece is currently quarantined here. First time away from home alone, first time in the UK and their WiFi isn’t working. She has subsequently missed an exam deadline and has uni work to do but unable to do it. Reception seemed to have no understanding of the impact this can have on a vulnerable girl staying alone. Needless to say, I will be making an official complaint.

79kerry