Based on 17 review
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This small and friendly hotel enjoys a fantastic location in the heart of London, perfect for sightseers looking for modest accommodation as well as easy access to city sights. Russell Square tube station is just a stone's throw away, and visitors will be able to reach the British Museum, Covent Garden, and Leicester Square all within an easy 20-minute walk. Madame Tussauds, Regents Park, and the shops of Oxford Street are also within walking distance. London City Airport is located 12.7 km away. The hotel features a 24-hour reception and a bar. Each room comes with a television and tea and co...More details
Check-out ends at: 11:00
As always a great place to stay
Reviewed 9 december, 2021
This must be my 12th time staying here. Best priced hotel in London. Things have slightly changed.. They don't use the porters desk now. No full English breakfast. But a lovley lady checked me in. Room as always nice tidy kettle tv sink. Nice clean shared bathroom and toilet on the corridor.
Once flagship affordable hotel now poor in standard
Reviewed 9 december, 2021
This hotel which I have stayed in many times was once a good reliable and affordable hotel in central London. After changing ownership in Spring 2020, it is now extremely grubby and badly run. I found toilet and shower facilities in poor condition, lifts out of order and even the kettle was badly cracked. There is also no longer any breakfast offered. I would not recommend staying here in any circumstances.
DONT WASTE YOUR MONEY
Reviewed 1 december, 2021
So were do I begin? We got off the bus 100yrds from this hotel and I jokingly said to my partner that it was opposite the Hilton Hotel so couldnt be that bad! We entered the hotel via the revolving door and it was like being taken back to the 1940s. The reception area didnt look that bad and the staff were friendly but sadly thats where the positives stop and the negatives begin. We were given our room and upon entering our heart sank, there was mold, broken sockets, single glazed windows with a constant draft and very inadequate heating. We went sleep that night not before looking on laterooms.com for any other hotel that could accommodate us. The next morning we woke up with the worse chest and colds ever. When we were breathing out you could see condensation the room was so cold, which resulted in my partner speaking with an emergency doctor and having to be given antibiotics. They provide nothing in the room apart from one cup of coffee. We didnt feel well enough to leave the hotel to do the things we had planned and paid for like the Pretty Woman show, but we knew if we didnt get out of the hotel our health would get worse. We decided to cut our trip short and get on the first train back to Cardiff the next day (Im writing this review on the train). We are in the middle of a covid pandemic and yet they state they dont clean occupied rooms and only clean the shared bathroom and toilets once a day. If you really want to stay in this location I would advise you to either look into staying at the Travel Lodge or other local hotels in the area that have the basic amenities and double glazing because this hotel is not to a living standard. We asked for a portable heater for our room and was told they didnt have any, however once we demanded our money back they miraculously found one "Downstairs" that although didnt warm the room it took the edge off the cold when placed right next to the bed. Seriously dont waste your money here, yes its cheap but thats because its basically a derelict building and is your health really worth the few quid saving of going somewhere else? This is a dirty, run down hotel that either needs a full refurbishment or shutting down!! Our trip was a complete disaster and we are going home ill! Seriously avoid this hotel at all cost, I honestly wouldnt stay here again if it was a freebie or they paid me!
Shocked at the poor state of room
Reviewed 18 november, 2021
The floor was not hoovered and very dirty. Thick layer of dust except for the bed and table and looked like it hadn't been cleaned in years. With covid I was expecting a bit more. People in reception were very nice and location was good but that is the only good thing about my stay there. I was bitten during the night and was COVERED in bites. Do not stay here unless you want to bring those bugs home with you to your own bed. Shocked, horrified and itchy.
Reviewed 29 october, 2021
The floor was not hoovered and very dirty. There was toothpaste in the sink. There was a blood stained mattress. Tried another room but equally filthy. Staff were nice and friendly. Refund given without question.