TripAdvisor Rating
Based on 1096 reviews
See all**Property Location**.With a stay at Leonardo Royal London Tower Bridge, you'll be centrally located in London, a 10-minute walk from Tower Bridge and 13 minutes by foot from Tower of London. This 4-star hotel is 1.4 mi (2.3 km) from Borough Market and 1.5 mi (2.4 km) from Museum of...
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Mr louis Norman
I arrived at the hotel for business purposes and was greeted by Yoanita. She followed the Covid-19 Guide lines. She was very accommodating and me made feel welcomed at the hotel. I will definitely return to the hotel on my next visit to London. Thanks a lot to the young lady Yoanita
Outstanding customer service from Yoanita
My partner and I have stayed at the hotel in total approx 5 times while our flat is being refurbished and has always been a pleasure,however,the service we received from Yoanita on the weekend of the 9th Jan when resolving our issue regarding the room was outstanding. She handled the complaint efficiently and resolved immediately. Her level of customer service was a joy to witness as I could truly see she takes pride in her role and aims to please. Yoanita also assisted me on the phone when making the booking and checked us in. She not only made our stay more pleasurable, she provided an experience which will see us return very soon. The shower facilities were not to its usual standard this time round in both rooms but previously never had ab issue so we will put this down to a one off. Thank you Yoanita. I hope your manager witnesses what I did and you grow within your role :) Hayley
Excellent Customer Service from Mr Samir
We were supposed to stay here this weekend because of a family funeral, but unfortunately had to cancel as my husband injured his leg very badly so we had to go to the hospital for that. I just wanted to say thanks to Mr Samir who was SUPERB when dealing with us. I was extremely upset due to staff member at the reception being very rude on the phone so I wrote a first review based on that (now deleted). Mr Samir went above and beyond to make sure we would be comfortable on our arrival and responded with sincere apologies. Because of how kind he was, we have decided to book Leonardo later this month/early next month rather than another hotel as we will be moving and will need a base for a night or two.
Fantastic hotel for business trips
I had the pleasure of staying at the Leonardo Royal hotel in Tower Bridge, London. It was a great experience. The room was a good size and well appointed. There is a nice workspace area and very comfy bed. It had all that you need if you are away on business. The staff were great - very attentive to your needs and willing to help. Very convenient for both the City and Canary Wharf.
Amazing
Amazing view. Superb personnel I shall be black surely Thé rooms are very good with view and thé staff are friendly and engage with you Spécial mention to thé parking which is free a round thé area on weekends