TripAdvisor Rating
Based on 409 reviews
See allLOCATION Premier Inn London Eltham offers accommodation in Eltham, in the Greater London region, within a 10-minute walk from the New Eltham Train Station, offering connections to Charring Cross. ROOM Every room at this hotel is air conditioned and comes with a wardrobe, a flat-screen...
More about the hotel
Very stressful experience with parking
Hotel was fine and were given information in advance about parking charge. However No information given that the parking is owned by an independent company and you must have an app or phone to pay. I don't have a smartphone and there was no signal in the carpark, I ended up having to text a friend to try and pay for me. Very stressful experience. I see other reviewers have been fined over £100 for not paying.
One night stay in current Covid times
Lovely cheery welcome in reception , my room was spotless. There is currently no evening food available but plenty of shops and takeaways down Southwood road in New Eltham by train station. Breakfast is served to you, whatever you ask for , and actually it was much better than jostling at the buffet. Staff took orders and the cooked breakfast delicious. They checked if we wanted more coffee/tea and anything else. Great work New Eltham : )
Fantastic Premier Inn
Absolutely wonderful service from the moment we walked in. The evening receptionist is lovely, kind, welcoming and very helpful. All the staff were lovely and very attentive. Room and hotel was cleaned to high level standard. Excellent social distancing policy. Would highly recommend. Will definitely stay again.
2 night stay for our dads funeral
Excellent service by excellent people Kim & Louise are great making sure you have everything you need We have stayed here throughout my father being in hospital and the service as always been the same Thank you for caring
£100 Parking Fine
Warning! The car park at this hotel used to be free for guests, at some point during 2020 this changed and now you must pay £10 a day. As a returning (loyal) customer I had no idea of this change and ended up having to pay a £100 parking fine. I tried to raise this with the hotel and Premier Inn’s central Guest Services team, but I got no response from either of them. I will not be returning.