TripAdvisor Rating
Based on 3478 reviews
See all**Property Location**.With a stay at The Montcalm At Brewery London City, you'll be centrally located in London, steps from Barbican Arts Centre and 9 minutes by foot from Liverpool Street. This 5-star hotel is 0.2 mi (0.4 km) from Financial District and 0.4 mi (0.7 km) from Museum of...
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Hotel remains closed but they are still taking bookings. Take care!!!
Booked 2 rooms for weekend of October 3rd 2020. At no point was I told that the hotel was closed. My family arrived outside to discover that it was all locked up with a ‘Dear Customer, we regret that....’ notice on the gates. We decamped to the Montcalm London City and was told that they had expected more bookings at ‘The Brewery’ but there had been insufficient to merit re-opening. Apologies were forthcoming about the lack of notification but it was a very unsettling experience. They really shouldn’t take bookings that they cannot honour.
Lovely hotel
A lovely hotel in what was once an old brewery - lovely décor throughout the building. Received a friendly welcome on arrival and all the staff were helpful during our stay. We had a problem with our room when we arrived and were unable to get the air conditioning to work but it was dealt with efficiently and we were moved to another room. There is a pub attached which also does meals but we were staying when there was a wedding reception so it was impossible to get in there on one evening. Would definitely recommend and would stay there again.
Not what you’d expect from 5 stars.
This is certainly not a bad place to stay just a bit disappointing. It’s 5 stars but I have stayed in nicer 3 and 4 star hotels. Location is good and staff are very polite. Restaurant looks nothing special, wouldn’t discourage people from booking here but wouldn’t recommend. Staff where left a nice hand written card in our room to wish myself and my girlfriend a happy anniversary which was a lovely touch.
Lovely stay at the Montcalm
Attentive staff, nice rooms, a bit of a walk from reception.to the room, good location. Adjoining pub The Jugged Hare good atmosphere despite Coronavirus scare. Restaurant food was lovely. Staff made a big effort to be welcoming
Mixed feelings
Majority of the staff were very helpful and professional. Room was small and layout not great. Bed was comfortable and the room service cottage pie was amazing. However the first night I was disturbed by a noisy group of people partying right underneath my window. When I went down for breakfast I waited 5 mins for someone to appear to seat me. They don’t do a hot buffet and I couldn’t risk how long it would take to bring me breakfast so I left. When I returned in the evening my room had not been touched. I rang to complain and was not offered an apology just what do you want. I said I would settle for clean cups so I could have a hot drink. What l got instead was extra milk, coffee and tea so they had to go away again and get me a cup. Somewhere their procedures are off. When I checked out and I was asked about MT stay I said it could have been better but the staff member did not ask how. Don’t think I’ll stay here again.