Ace Hotel Downtown Los Angeles

Starting at

$ 349

TripAdvisor Review

Based on 680 review

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Situated in the heart of Los Angeles, Ace Hotel Downtown Los Angeles is close to Orpheum Theatre, Nokia Theater, and Staples Center. Also nearby are Los Angeles Convention Center and Walt Disney Concert Hall.

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Property Info

Situated in the heart of Los Angeles, Ace Hotel Downtown Los Angeles is close to Orpheum Theatre, Nokia Theater, and Staples Center. Also nearby are Los Angeles Convention Center and Walt Disney Concert Hall.

Check-in starts at: 15:00

Check-out ends at: 11:00

Property Amenities

Food & Beverage
restaurant
GymnasiumContactless check-out availableThe establishment is cleaned with disinfectant productsThe establishment confirms that it is implementing additional measures in the area of customer safetyThe establishment confirms that it is implementing additional measures in the field of cleaningSocial distancing measures are appliedEssential workers only: NOIndividually packed meals availableNon-smoking establishmentHand sanitizing gel is provided to guestsTemperature measurement available to customersEmployees wear personal protective equipmentEmployee temperature is measured frequentlyMasks available to guestsimposition of interval between guests' stays 24 hoursIndividually packaged meals available for breakfast24 hour receptionSheets and towels are washed at a minimum temperature of 60 ° CProtective clothing available for guestsIndividually packaged meals available for dinnerFree wireless internetGloves available to guestsFrequently touched surfaces are disinfectedDry cleaning / laundry servicesWheelchair access (there may be some limitations)Meal service changed to increase securityThe use of a mask is mandatory in the establishmentReception with wheelchair accessIn-room accessibilitySupport for excursions / ticket purchaseSwimming pool with wheelchair accessIlluminated path to the entranceElectrostatic spraying used in disinfectionMultilingual teamQuick checkoutShower room adapted for wheelchairsBreakfast available (surcharge)Bar / LoungeWheelchair accessible bathroomTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baBe sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Free self parkingEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourTake advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sDon't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake advantage of recreation opportunities such as bicycles to rent or take in the view from a rooftop terrace and a garden. Additional features at this hostel include complimentary wireless Internet Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge sPamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake in the views from a garden and make use of amenities such as complimentary wireless Internet access.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this hotel include concierge services, barbecue grills, aPamper yourself with onsite massages or enjoy recreation amenities such as a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services, and weddTake in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities aTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this lodge include complimentary wireless Internet access, baTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Check-out hourCheck-out hourTake advantage of recreation opportunities such as a lazy river or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless Internet accesEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, a communal living room, and tourPamper yourself with onsite massages or enjoy recreation amenities such as a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services, and weddTake time to pamper yourself with a visit to the full-service spa.Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.Take time to pamper yourself with a visit to the full-service spa.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features tour/ticket assistance, a picnic area, and Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access.Towels and bed linenTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and barbecue grills.Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this Colonial bed & breakfast include complimentary wireless Internet access, concierge seEnjoy recreation amenities such as an outdoor pool or take in the view from a garden. This cabin also features complimentary wireless Internet access and barbecue grills.Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless Internet access. This inn also features a picnic area and barbecue grills.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and a picnic area.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access.SpaTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.Relax on the private beach or enjoy other recreational amenities such as an indoor pool and a spa tub. Additional features at this motel include complimentary wireless Internet access, a picnic area, Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this hotel include concierge services, a television in aEnjoy recreational amenities such as a health club and an indoor pool. Additional amenities at this aparthotel include concierge services, wedding services, and a fireplace in the lobby.Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this aparthotel include complimentary wireless Internet access, concierge services, and gift shops/neYou can experience a safari, and enjoy an attached winery and an outdoor pool. Additional amenities at this lodge include complimentary wireless Internet access, gift shops/newsstands, and a fireplaceTake advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. This hotel also features complimentary wireless Internet access, concierge sFree self parkingTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless Internet access, a Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this hotel include concierge services, wedding services, Free self parkingTake in the views from a garden and make use of amenities such as complimentary wireless Internet access and barbecue grills.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and barbecue grills.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and barbecue grills.Enjoy a range of recreational amenities, including an attached winery, a water park (surcharge), and bicycles to rent. Additional features at this Tuscan-style country house include babysitting/childcRelax at the full-service spa, where you can enjoy massages, body treatments, and facials. Skiers will be in heaven, but there are recreational options available for non-skiers as well, including a waEnjoy a range of recreational amenities, including an attached winery, a water park (surcharge), and bicycles to rent. Additional features at this Tuscan-style country house include babysitting/childcTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless Internet access, a Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. This hotel also features gift shops/newsstands and a fireplace in the lobby.Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and barbecue grills.Free self parkingMake use of convenient amenities such as complimentary wireless Internet access, concierge services, and barbecue grills.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and barbecue grills.Free self parkingYou can experience a safari, and enjoy an attached winery and an outdoor pool. Additional amenities at this lodge include complimentary wireless Internet access, gift shops/newsstands, and a fireplaceYou can experience a safari, and enjoy an outdoor pool. Additional amenities at this lodge include wireless Internet access (surcharge) and gift shops/newsstands.Don't miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge serviceTake time to pamper yourself with a visit to the full-service spa. After practicing your swing on the golf course, you can enjoy other recreational amenities including a 24-hour health club and an outTake in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a fireplace in the lobby.Make use of convenient amenities such as complimentary wireless Internet access, a picnic area, and barbecue grills.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless Internet access, a
Pool and wellness facilities
Outdoor Pool
Business Facilities / Facilities
Meeting Rooms
several
Elevator
Reception services
ConciergeLuggage storage

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    336

  • Very Good

    173

  • Good

    76

  • Reasonable

    57

  • Bad

    38

Travelers profile
  • Business

    198

  • Couples

    204

  • Solo travel

    43

  • Family

    78

  • Friends getaway

    85

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Beyond Basic

Reviewed 21 november, 2021

We chose to stay at the Ace because of a need to be downtown and good experiences at two of their other properties. We got a decent room rate (minus the “location fee” that covers what I’m not sure) but aside from that, not much to love about the hotel. The two elevators ran extremely slowly and our medium size room was very basic and cramped. Sparse decor, bad lighting, minimal space, a shower that looked over the bed, bathroom with no ventilation - it felt like a campsite to me. The cherry on top was the music blaring from the rooftop bar until 2:30 AM each night. If you choose to stay here, avoid the medium size room and request a room as far away from the rooftop bar as possible.

Jenna F

Broken room keys, no hot water, old linens, towels with holes, no top-sheet, torn lampshade.

Reviewed 18 october, 2021

This is not a 4-star hotel by any stretch of your wildest imagination. Bath towels were old and one had holes. No in-room coffee. Many Holiday Inn's off the interstate have Kuerig's. We had no hot water, just luke warm. The soap/shampoo dispensers were disgusting and pumps were broken. Our room keys kept deactivating and we had to get them replaced more than once. The lamp shade in room was torn. The toilet is inside a make-shift closet with no ventilation. No cover sheets on the bed, just a duvet. Overall the Ace in DTLA is an overpriced dump and I regret spending my money there. I suppose it fits with the neighborhood it's in. The rustic/hipster vibe they're going for is overdone. We'll never return to any of Ace's locations.

sushupe

DTLA Ace hotel might not have survived the pandemic..

Reviewed 10 october, 2021

Not sure what happened to this hotel? No more Valet parking, so they send you on a wild goose chase to find somewhere to park far far away. The restaurant just re-opened and was very tasty and the upstairs bar is always great. The elevators being broken was “cute” when this hotel opened because it was “hipster cool” but this is no longer the case and is extremely inconvenient! If you do want to overpay for a hotel, be sure to request a room that’s not on S. Broadway. The ancient windows will let in every noise of DTLA all night long. I will be returning to the bar for a drink, but won’t be attempting to stay at this hotel anymore.

rroulette1

Soviet Bloc

Reviewed 7 september, 2021

The positives of Ace hotel, I liked the individuals at the front desk. They were friendly and helpful. The downstairs café is divine and the latte was delicious. I liked that we could take drinks to our room from the Rooftop bar. The room was clean. The sheets smelled fresh. The bed was very firm and did not feel as comfortable as other boutique hotels I have stayed at in the downtown LA area recently. However, the negatives definitely outweigh the positives. The barren walls and concrete ceiling makes it feel bleak. The walls are half way covered by a material that reminds me of natural colored office dividers. It has a padded cell, creepy quality about it. I called it the Soviet Bloc room. There was not hook in the bathroom for towels. The shower worked well, but had this sad little curtain over it. There was body wash, shampoo and conditioner in the shower. However, there was just a little sliver of a bar of soap in the vanity area. There was no body lotion or any other items. There are no chairs in the room. As with most boutique hotels, they do not have a coffee pot in the room. I dearly miss having them available. There is no valley parking and there is no indication where to park. I went inside and they told me they have their own parking lot behind the hotel. You have to drive on the street and drive around to the back. The parking garage was sketchy. Hotel guests need to park in the basement area, I felt uncomfortable parking there and was grateful that my friend was with me. I called the main Ace Hotel number and the woman on the phone said there was valley parking. When I spoke to the woman at the front desk inside the hotel, she said the people on the line always give misinformation. This made for a very stressful check in. I also feel they should have signs on the Athena parking lot, indicating it is the lot that Ace uses and signs in front of Ace indicating where people should park. The roof top bar was very, very crowded and the pool is right by the bar. If the bar is open to the public, does that mean the public can just walk over to the pool area? My friend and I did not want to linger at the nice rooftop bar area, because the music was too loud and there was no seating available. I wish they had the pool area open for just hotel guests. I paid a lot of money for this hotel and I did not get to enjoy the amenities. The rooftop bar, Upstairs, was absolutely jammed packed with people. I am not sure if they were all hotel patrons. I wish there was a place for hotel patrons only. There was no wear to sit near the pool or bar. During COVID, it felt very uncomfortable because there were a lot of people crowded in the bar. My Old Fashioned was watery and did not taste good at all. My friend got a signature cocktail and loved it. So my advice to you is to only order from the menu. The positive is that we could take our drink down into our room and we could not wait to get out of there, but it was so sad we couldn't enjoy the rooftop. I paid around $230 for the room, I did not get my moneys worth.

Michaela B

Boutique destination in the heart of Downtown LA

Reviewed 4 august, 2021

We recently stayed at the DTLA Ace when visiting for a wedding. The rooms were unique and quirky but comfortable and fun. The rooftop pool and bar were fantastic, and the front desk service was exceptional. A great way to explore downtown LA. My husband and I have both spent significant time in LA before, but never in this area. We had a great time!

meaganw259