Based on 531 review
Select the date of your trip
This Euro-style hotel is centrally located on downtown Los Angeles, within walking distance of interesting tourist spots. The Kawada hotel is the perfect destination for both business and leisure travellers. The hotel is a few minutes away from the City Hall and Chinatown. The Museum of Contemporary Arts, the Nokia Theatre and the Staples Center are also within easy reach. Universal Studios is only a few kilometres away from the hotel and the beaches of Venice and Santa Monica are also reachable by public transport. Every room at this affordable hotel has a kitchenette equipped with microwave ...More details
Check-out ends at: 11:00
Depressing rooms - don't be fooled by the photos
Reviewed 11 october, 2021
The rooms in this hotel are small and depressing - don't be fooled by the photos that show this place as bright and apparently spacious! The rooms also smell of some unpleasant cleaning fluid. The manager is unfriendly and unhelpful. Traffic at night was noisy, making sleep difficult. Sincerely regretted booking this hotel.
General manager retaliated against me after I was bitten by bed bugs and captured one
Reviewed 25 september, 2021
If you have encountered bed bugs in this hotel, please file a complaint with the LA County Health Department. Probably my worst hotel experience ever. I awoke three hours after arrival to itching all over my body which was likely an allergic reaction to bed bugs. I had three regions on my body where I found bed bug bites after my hives subsided: back of neck, collar, and forearm. After reporting the issue, the head housekeeper was rude and the general manager (John Marco) was downright hostile and abusive. Completely unprovoked, he told me he would refund my money, I would leave the hotel, and if I didn't leave he would call the police. I was absolutely floored! Not one to be bullied, I refused to leave since they would not return the live bed bug specimen I captured. He followed through on his threat to call LAPD. Meanwhile I warned other guests in the lobby about the experience (and the hotel staff HATED this). The police officer arrived two hours later, was very friendly, and basically told me that I was welcome to stage a protest in front of their building if I wanted to exercise my First Amendment rights. I returned to their front door and spent a few hours warning guests checking in about my bed bug experience. One of the guests who I warned returned shortly after to report that they also found bed bugs in their room, two floors down from where I stayed. They said that the staff were extremely rude about the issue. The staff called the police on me again, but the friendly LAPD officers simply let me know that they educated the front desk staff on what constitutes protected speech. You will find many other reviews on many other sites with similar complaints about the aggressive, abusive behavior experienced from John, the general manager. This is a chronic issue with this hotel.
Location is in the ghetto!!!
Reviewed 26 july, 2021
My best friend and I were staying in Vegas for a week and a half. We decide at random to rent a car and go to LA. We booked at this hotel before we left because it was a good price, the reviews were good, the pictures were nice, and it was close to a location we needed. Let’s just say we never made it inside. In pulling up to the hotel, the area felt very unsafe. We looked where to park and there was no free parking in sight. When we pulled up at the hotel entrance, and she went inside to check for parking, the valet told her $40 to valet park the car. That’s as far as we made it. The area around the hotel was dirty, ghetto, and definitely felt like the car would be stolen the minute we parked it. We never even made it inside and decided to drive back to Vegas. Downtown LA is not the place to stay at all so avoid the area and choose another hotel just to be safe. Our friends that were meeting us were staying at the Omni 8 mins away. It’s still downtown LA but definitely less ghetto! More expensive but free parking, nicer rooms, good location, and safer.
It's all about the people...
Reviewed 8 june, 2021
This was my 15 stay at the Kawada. The hotel is indeed super clean, accommodating, and unbelievably affordable. But what makes this property my home away from home, is the staff. Every member of the Kawada team is friendly, accommodating, and COMPETENT. The hotel management has done an outstanding job of empowering each staff member to make decisions that are advantageous to the guest. Additionally, the staff are crossed trained in various aspects of the operation. This promotes efficiency and low incidents of "not my job". Long story short, I'm looking forward to my sixteenth stay later this month.
Reviewed 12 february, 2020
We stayed at this hotel during the week of New Years Day. It has a great location near public transportation, Little Tokyo, and right in the midst of the New Years non-alcoholic block party. The rooms were clean and surprisingly quiet. It was definitely not a luxurious hotel, but served our purpose. We took the rail to the Coliseum, Rose Bowl Parade, Trader Joes, and other shopping areas near Downtown LA. The area seemed safe, as well towards the outskirts of Downtown LA.