Based on 310 review
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Property LocationLocated in Los Angeles (Fairfax District), SureStay Hotel by Best Western Beverly Hills West LA is within a 15-minute walk of The Grove and Melrose Avenue. This hotel is 1.9 mi (3.1 km) from Sunset Strip and 3.1 mi (5 km) from Rodeo Drive. Distances are displayed to the nearest 0.1 mile and kilometer.
- CBS Television City \- 0.2 km / 0.1 mi
- The Grove - 0.5 km / 0.3 mi
- Melrose Avenue - 0.8 km / 0.5 mi
- Farmers Market - 0.9 km / 0.6 mi
- Beverly Center Shopping Mall - 1.8 km / 1.1 mi
- Petersen Automotive Museum - 1.9 km / 1.2 mi
- ...More details
Check-out ends at: 11:00
Reception servicesLuggage storage
Reviewed 24 november, 2021
Flies everywhere- outlets barely worked- lights flickered- carpet disgusting. Checked out 4 nights early. Staff apologized and said they had a flood in that room and that it was maybe never cleaned? Not my kind of stay.
Carpets are filthy, light fixtures non functioning, Room 111.
Reviewed 19 november, 2021
More overpriced BS in LA, the area is great but the hotel is 1 star, the halls are echoey and each door that closes makes a slamming sound heard from eight rooms away, the carpets are absolutely filthy and disgusting in room 111 your feet actually stick to the floor and turn black. Because it's a budget hotel expect methheads and other semi functioning human sociopaths to disturb your sleep and feeling of safety. The bullet proof glass at reception is the first red flag. You CAN beat a Best Western...Book at a Quality Inn or Sheraton for similar fee's and be comfortable.
Unforgettable stay (NOT IN A GOOD WAY )
Reviewed 15 november, 2021
This was definitely an unforgettable stay and not in a good way. I hope corporate reads this and finds it in their best interest to issue a full refund and take into account my review and videos to ensure this doesn’t happen to anyone else especially in a very popular area right across CBS . I have video footage of how the piping in the bathroom clearly doesn’t work and is what is most likely causing the flooding in the other units to which I witnessed not to mention yellow discoloration in the water upon turning it on. If you want hot water prepare for the walls to shake and make loud noise. Outlets are for decoration and do not work. Also good luck with parking only about 10 spots and prepare to scratch your car trying to get into the garage however we could have overlooked the parking if it wasn’t for the terrible experience of a room/stay for the $379.95 we definitely expected better. I really hope this gets to the correct person to rectify the situation because I honestly couldn’t be more disappointed.
Unsafe, dirty and musty
Reviewed 27 september, 2021
We arrived late to the hotel we were able to walk into the hotel/motel and take the elevator from the basement garage to the receptionist area where the nice ladies where behind a bullet proof glass. Where the front door of the hotel was propped open probably to air out the building. On our way to our room there was a heavy smell of Cigarette & Marijuana smoke. We got into our room one of the lights did not work and the room smelled mildew, moldy and musty like they have a water leak issue that did not get attended to quickly or correctly, the carpet felt nasty on my barefeet even though it look clean. Looks to be a poor remodel of the room, by that time my wife and I arrive at the hotel it was really late so we decided to try and stick it out. After getting ready for bed we had just fallen asleep and we where awaking by doors slamming and yelling "let me in Nig*** I am gonna kill you" We felt very unsafe life this person could be at our door next. After being trapped in our room for 20-30 minutes we escaped down the back stairs. We the hotel staff would not let us into the lobby area a safe area. They ask what was wrong and I told them you had to hear that and they shook their head in agreement. No Police where called they left their guess to fend for themselves!
Primarily fits our needs.
Reviewed 19 september, 2021
This property in located in a curious wasteland. The other hotels in the immediate area are filthy and this hotel is at least clean. We need to be specifically located and this hotel serves our purpose.