This comfortable Hotel can be found in Downtown.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 712 reviews
Spent weekend a lot of places was closed or still boarded up because of protest. Building was still boarded up. Decent little food place in hotel. Rooms were comfortable with big walk in shower. Lobby nice didn’t use pool.
4.5 Stars. (In general, difficult to rate five stars during COVID-19 "times.")
We chose this hotel over a few other 'five star' hotels in town by recommendation from a family member who frequents Louisville often. Reservations are made through an "Omni" site so without knowing this, one might overlook this hotel as an option. We really enjoyed our stay. The manager was quick to get a leaky toilet addressed. It was not able to be fixed while we were there BUT he offered another room or $$$ off of our stay. This was a very nice gesture and appreciated. However, the "wired internet" connection going in-and-out was not able to be fixed. :-( I did try calling twice to the front desk (the phone has no other option) but never received an answer. For THIS issue, I actually blame our "COVID-19" times and not the hotel per se. I spoke to the front desk personally later but it could not be addressed while we were there. It was a bummer when trying to watch live football. The room was very nice with a comfortable bed and pillows. They were able to get me foam pillows which is a must. The shower is a rain-shower head with an additional hand-held. But the BEST feature of the room was the Esteam clothing steamer in every closet instead of an iron. THIS is a much better option! The valet and bellmen were also fantastic! I will come back once COVID-19 prohibitions have relaxed to visit when things are hopping!
People were friendly but the King Premier room did not meet expectations. It was just a regular room. I was expecting a large bathtub and not just a normal sized. Also the only restaurant that was open was bobs steak house so we went off site for dinner.
First time to Louisville
The weather wasn't perfect but our company caught a rate for a February conference. The room was clean & comfortable. Staff ever present and willing to help. The Speakeasy was a treat. Very well done to make it uniquely Louisville, Ky. It snowed on our last night there, which is a treat for a south Georgia senior that seldom sees it. We did visit Churchill Downs while there and the Mohamed Ali museum. Both were entertaining in there own way.
Overall, this is a beautiful (and clean) hotel. Would recommend to anyone traveling for business and pleasure. Would like to have seen more of Louisville, but my conference did not allow me that. A lot of great dining locations in and around the hotel.